Employee assessments must be based on reasonable performance expectations: Head, HR, HSBC Singapore
People Matters|August 2020
COVID-19 may have a significant impact on our financial results and our variable pay is awarded on a discretionary basis taking into account ‘what’ has been achieved and ‘how’, says Brandon Coate, the Head of Human Resources for HSBC Singapore, in an interaction with People Matters
Mastufa Ahmed
Employee assessments must be based on reasonable performance expectations: Head, HR, HSBC Singapore

As we move toward the post-pandemic world, business and talent leaders are looking to reset the workplace and people's policies in the new reality of work. Businesses are increasingly realizing the need to focus on employees’ well-being while ensuring productivity during this tough time.

We caught up with Brandon Coate who is the Head of Human Resources for HSBC Singapore to find out how they are adapting to the new normal and realigning the performance and rewards strategies.

Brandon joined HSBC Singapore in April 2019 and has responsibility for the delivery of HSBC’s People Strategy in Singapore. Born in the US and educated in the UK, Brandon has worked for HSBC over 12 years in multiple Human Resources roles in the UK and Hong Kong. Prior to joining HSBC, Brandon started his career in consulting at Watson Wyatt and has also worked at Lehman Brothers.

Here are the excerpts from the interview.

How has the impact of COVID-19 been on the banking industry? How are you adapting to the changing times and embracing the new normal?

Denne historien er fra August 2020-utgaven av People Matters.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

Denne historien er fra August 2020-utgaven av People Matters.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

FLERE HISTORIER FRA PEOPLE MATTERSSe alt
How Digital Transformation Can Power The Great Reset
People Matters

How Digital Transformation Can Power The Great Reset

Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections

time-read
4 mins  |
December 2022
The Crypto Meltdown Of 2022
People Matters

The Crypto Meltdown Of 2022

FTX implosion: A setback, but not the end for the crypto market

time-read
3 mins  |
December 2022
Govern Pre-IPO Unicorns to Create Value; Not Valuation
People Matters

Govern Pre-IPO Unicorns to Create Value; Not Valuation

Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?

time-read
4 mins  |
December 2022
On change and change management
People Matters

On change and change management

The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023

time-read
5 mins  |
December 2022
The Great Reconnection: A paradigmatic moment for employers and employees
People Matters

The Great Reconnection: A paradigmatic moment for employers and employees

This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?

time-read
4 mins  |
December 2022
Lessons Managing in leadership: a global hybrid team
People Matters

Lessons Managing in leadership: a global hybrid team

What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model

time-read
5 mins  |
December 2022
Eight HR trends that we saw throughout 2022
People Matters

Eight HR trends that we saw throughout 2022

As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together

time-read
5 mins  |
December 2022
One way to turn the tide of employee retention
People Matters

One way to turn the tide of employee retention

There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention

time-read
3 mins  |
December 2022
A key focus for L&D going into 2023 should be business alignment
People Matters

A key focus for L&D going into 2023 should be business alignment

Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change

time-read
4 mins  |
December 2022
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
People Matters

WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK

BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY

time-read
9 mins  |
December 2022