Managing The Economics Of People Business
People Matters|People Matters - August 2017

In an exclusive conversation with People Matters, RANJANI KEARSLEY, Global HR Head of Fidelity International shares her perspectives on the future of work, leadership in the face of ongoing technological disruption, digital evolution and the role of HR in dynamic business ecosystem

Managing The Economics Of People Business

Ranjani Kearsley is the Head of HR for Fidelity International and leads a group of HR professionals across a global footprint spanning 24 countries. She studied Economics and Management at the London School of Economics (LSE) and went ahead to choose a career in HR owing to her fascination with human behavior and decision making. Her first job was at an investment bank, where she developed a firsthand appreciation of what made certain teams successful and the cardinal role that a good leader plays in motivating and developing his team.

In this exclusive conversation, Ranjini gives insights on the changing business ecosystem where no amount of prediction and scenario planning can truly prepare leaders for what is around the corner. She suggests that leaders should equip themselves with real-time subject matter expertise, look behind facts and figures to the insights and the stories, and create an environment of trust within their teams. She adds that HR plays an instrumental role in helping leaders to enable all of this — especially trust, which is the hardest to create.

You studied Economics from the London School of Economics (LSE) and instead of choosing a career in Economics, you decided to work directly ‘with people’. What made you want to work with people? Was there any particular incident that triggered this?

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