The world of work has undergone a drastic transformation since the COVID-19 pandemic sent the entire world into a tizzy. It not only accelerated the digital transformation journeys of organizations, but also brought back the focus on people and on creating an ideal employee experience in these uncertain times. For HR leaders, it has be an equally transformative time. They had to plan for these transitions overnight and had to put their best foot forward to ensure that they maintained business continuity while keeping people at the core of it.
As the Global Head of HR Service Design & Delivery for QBE, one of the world's top 20 insurance and reinsurance companies, Vernon Griffith leads a team of 60 people - from HR service specialists in Manila to business analysts in Sydney - to support more than 12,000 employees in over 30 countries. Vern proudly steals techniques from Marketing and Manufacturing to deliver a tangible difference in HR. Prior to QBE, Vern worked in large-scale HR transformation programs at some of the world’s best known global companies, including Shell, BP, British Telecom and Deloitte. As a curious watchman of the rise of Artificial Intelligence in HR and the workplace, Vern is the founder and curator of the news website www. machinesinsuits.com.
Denne historien er fra July 2021-utgaven av People Matters.
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Denne historien er fra July 2021-utgaven av People Matters.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
How Digital Transformation Can Power The Great Reset
Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections
The Crypto Meltdown Of 2022
FTX implosion: A setback, but not the end for the crypto market
Govern Pre-IPO Unicorns to Create Value; Not Valuation
Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?
On change and change management
The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023
The Great Reconnection: A paradigmatic moment for employers and employees
This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?
Lessons Managing in leadership: a global hybrid team
What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model
Eight HR trends that we saw throughout 2022
As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
One way to turn the tide of employee retention
There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention
A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY
