Reputation is what people say about you when you are not in the room. In a hyperconnected world, it matters more than ever before.
When we live in a closed community, we are observed by others living in it. Our reputation is built on what they believe about us or say to the other members of the community. And their beliefs are based on snippets of our behaviors that generate small signals which in turn make our trust quotient go up or down — for example, someone seeing us yelling at a kid plucking flowers might be seen negatively or helping in a community celebration might be seen positively. However, trust is not a simple mathematical equation — it depends on how much the two behaviors are valued by the members of a community. If the community believes that plucking flowers is an acceptable behavior, admonishing the kid will be inexcusable.
Trust – the first emotion
Call it reputation or personal brand, trust is hard to manage if you don’t understand how it works. Our life experiences lead us to conclude whether we largely trust others or we do not, which actually starts from the first six months of being born.
It is about the first opinions we make of others. A startup must be trusted by VCs to get funded. A potential employee must trust the employer to sign up. The employer must trust the candidate’s responses to decide to employ the person. When team members stop trusting each other, the relationship becomes toxic and work suffers.
Denne historien er fra March 2019-utgaven av People Matters.
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Denne historien er fra March 2019-utgaven av People Matters.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
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How Digital Transformation Can Power The Great Reset
Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections
The Crypto Meltdown Of 2022
FTX implosion: A setback, but not the end for the crypto market
Govern Pre-IPO Unicorns to Create Value; Not Valuation
Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?
On change and change management
The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023
The Great Reconnection: A paradigmatic moment for employers and employees
This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?
Lessons Managing in leadership: a global hybrid team
What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model
Eight HR trends that we saw throughout 2022
As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
One way to turn the tide of employee retention
There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention
A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY
