![We seek to become the AWS for B2B and B2C communication](https://magarticles.magzter.com/articles/94/619215/6051b284d9cbd/We-seek-to-become-the-AWS-for-B2B-and-B2c-communication.jpg)
The work and life in the new normal seems heavily dependent on digital communication technologies. What has been the learning from the pandemic and how is the business communications and messaging sector evolving?
The pandemic has enabled a paradigm shift in the way businesses operate. Digital has now become a fundamental part of an organizational structure. In fact, in the wake of the rise of remote working and studyfrom-home culture, the reliance of individuals on digital technology has also reached a point of inflection, reversing which is no longer possible. Today, customers are using a range of devices and formats to tap into the digital ecosystem and stay connected to the modern world. However, this doesn’t mean that things have remained unchanged because of digital interventions. If anything, it is common knowledge, validated by personal experiences that individuals are struggling to maintain bonds with their acquaintances, friends and family, in the absence of physical interactions, especially when the loss of physical intimacy occurs for long stretches, as has happened to most of us during the initial lockdowns.
Denne historien er fra February 2021-utgaven av Voice and Data.
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Denne historien er fra February 2021-utgaven av Voice and Data.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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Can US AI copyright law impact Indian policymaking?
The proposed Act suggests compensating original creators for content that is used to train Gen Al. This can be a good middle ground for many in tech to follow
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The silent communication warhorse
While 5G grabs the headlines, 4G LTE quietly fuels global mobile networks, enabling high-speed Internet and IoT growth with wide adoption and growth potential
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Net neutrality takes a right turn again
Led by Biden's commitment to protecting the Open Internet, the recent FCC decision has brought the Net Neutrality debate back to the front
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Will voice interfaces ever take off?
Voice as a primary user interface has shown flickers of promise but has never taken off. Today, with AI at hand, it is still failing to go mainstream
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Mega deals paper some cracks for in-turmoil IT firms
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