MCGM Leveraging Technology To Boost Healthcare Delivery System
eHEALTH|February 2019

Having over 12 million people as residents besides a floating population of about 6 million people, India’s biggest metropolitan city Mumbai has quite a lot on its platter to cope up, especially in terms of healthcare. The onus to manage it lies on the Municipal Corporation of Greater Mumbai (MCGM), Sandeep Datta and Harshal Yashwant Desai of Elets News Network (ENN) explore the Herculean endeavour.

Sandeep Datta and Harshal Yashwant Desai
MCGM Leveraging Technology To Boost Healthcare Delivery System

MUMBAI AT A GLANCE

Described commonly as India’s financial capital, Mumbai has a large commercial and trading base. It hosts corporate offices of industries, multinational companies and headquarters of key financial institutions.

The city is divided into 24 administrative divisions (wards) with a population of 8-10 lakh each.

The Mumbai island city plus the Mumbai suburban district comprise what is now called as Greater Mumbai. It is under the administration of the Municipal Corporation of Greater Mumbai (MCGM).

MCGM AND THE HEALTH DEPARTMENT

Among the notable departments of Municipal Corporation of Greater Mumbai is the Health Department. It not only provides basic healthcare facilities but also manages other aspects related to preventive and social or community medicine.

The city follows the three-tier system of healthcare. At the primary level of healthcare, it provides maternity and child care, family planning, control of communicable diseases, immunisation and services for non-communicable diseases through a network of 208 primary health posts, 175 dispensaries and 28 maternity homes in addition to outreach health services.

At the secondary-level, specialised health services are provided through 17 peripheral hospitals and five specialty hospitals. Tertiary care is provided through four medical colleges. The total annual outpatient department load in peripheral hospitals is 57 lakhs.

THE GAMUT OF CHALLENGES

Some prominent challenges in healthcare service delivery at all levels include rising population, migration, undernutrition, poor housing, overcrowding and increasing risk factors of non-communicable diseases (NCDs) like obesity, eating habits, smoking and drinking and physical inactivity.

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