Evolution Of Online Travel Business
Travel And Tour World|June 2018

Evolution Of Online Travel Business

Evolution Of Online Travel Business

We are now living in an automated world wherein most of our needs are easily available at one click. Especially our travel needs are now bundled up in an application on our smart phones or tablets in a personalised manner. The online booking platforms have allowed the hotels, airlines and trip operators to reach global consumers.

Global Distribution System

For hotels, the electronic distribution was born when centralised reservation system or computer reservation system (CRS) was introduced. The centralised hotel bookings, control inventory, storage and recovery of customer information and conduct of transactions are evolved. The Computer Reservation System was introduced from the airline domain. Eventually, the system was used by travel agencies and was further utilised on a global platform for operations to book and sell tickets for multiple platforms – airline tickets, hotel rooms and car rentals. Also known as Global Distribution System (GDS), it automated marketing, sales and distribution needs of the global travel industry in  1960s. GDS was the only distribution channel during this time.

Property Management System- Rebirth of global travel

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