CATEGORIES

Avoiding Harm in Technology Innovation

To capitalize on emerging technologies while mitigating unanticipated consequences, innovation managers need to establish a systematic review process.

Make a Stronger Business Case for Sustainability

When greener products and processes add costs, managers can shift other levers to maintain profitability.

How to Turn Professional Services Into Products

Product-based business models can help services firms achieve greater scale and profitability. But the transformation can be challenging.

Do You Really Need a Chief AI Officer?

The right answer depends on the strategic importance and maturity of AI in your company.

Where To Next? Opportunity on the Edge

Doing business in regions considered less stable or developed can pay off for companies. But they must invest in working with local communities.

Make Smarter Investments in Resilient Supply Chains

Many companies invest in resilience only after a disruption. Applying the concept of real options can help decision makers fortify supply chain capabilities no matter the crisis.

The Three Traps That Stymie Reinvention

Organizational identity, architecture, and collaboration can be either assets or liabilities to pursuing growth in new sectors.

What Makes Companies Do the Right Thing?

Vaccine makers varied widely in their engagement with global public health efforts to broaden access to COVID-19 immunizations. Ethically motivated leadership was a dominant factor.

Build the Right C-Suite Team for Your Strategy

CEOs can foster a more effective leadership team by understanding when to tap senior executives' competitive instincts and when to encourage collaboration.

A Better Way to Unlock Innovation and Drive Change

A strengths-based approach to building teams can win employee commitment to change and foster an inclusive, agile culture.

The Four Guardrails That Enable Agility

Large organizations can move as fast as startups if leaders empower employees to act autonomously via well-defined constraints.

How Workplace Safety Improves Performance

OSHA's longest-serving administrator identifies safety approaches that work and those that don't.

Why You Should Tap Innovation at Deep-Tech Startups

Businesses across all sectors, not just research-intensive industries, can benefit from innovations at science-heavy startups.

Managing the Human Risks of Biometric Applications

The intimate surveillance afforded by biometric technologies requires managers to consider negative impacts on privacy and human dignity.

When Generative AI Meets Product Development

From ideation to user testing, large language models are allowing companies to explore more ideas and iterate faster.

Beating 'Not Invented Here' Syndrome

Resistance to external ideas hinders innovation. The right incentives can open minds.

The Chevron Doctrine Is Dead. What Are the Implications for Business?

A recent U.S. Supreme Court ruling gives companies more opportunities to challenge regulations, but they may face more regulatory uncertainty as well.

Tackling Challenges With Data Governance

Akira Bell is senior vice president and CIO at Mathematica, a research and data analytics consultancy. Bell was a finalist for this year's MIT Sloan CIO Leadership Award in recognition of her work at Mathematica to spearhead the launch of the data collaboration platform Mquiry, a turnkey system for onboarding and working with clients' data securely. MIT Sloan Management Review spoke with Bell to understand her role and how leaders should be thinking about their data. This interview has been edited for clarity and length.

Don't Round the Discount!

What appeals to you more: a pair of jeans on sale for 8% off, or the same pair listed for 7.7% off? Any rational shopper will know that the 8% discount will save them more money and is the more attractive deal.

Generative Al's Impact on Work

Since the public rollout of ChatGPT nearly two years ago, the transformative potential of generative AI has been widely discussed. But so far, actual transformation has been slow and uneven.

How Long for AI to Pay Off?

SPECULATION ABOUNDS CONCERNING AI’S ULTIMATE IMPACT ON ORGANIzations and marketing, but it’s tough to discern where companies are achieving results.

Serve More Customers With Inclusive Product Design

Use these questions to empower teams to design products for more diverse populations.

A Tale of Two Hot Sauces: Spicing Up Diversification

The contrasting paths of two hot sauce manufacturers show that managing exposure on multiple fronts is essential.

How Generative AI Can Support Advanced Analytics Practice

Large language models can enhance data and analytics work by helping humans prepare data, improve models, and understand results.

To Navigate Conflict, Prioritize Dignity

Four interrelated practices can bolster dignity, leading to more constructive problem-solving and collaboration.

How AI Skews Our Sense of Responsibility

Research shows how using an Al-augmented system may affect humans' perception of their own agency and responsibility.

Return-to-Office Mandates: How to Lose Your Best Performers

Your organization's highest-performing employees want executives to focus on outcomes and accountability, not office badge swipes.

The CEO's Cyber Resilience Playbook

What do CEOs who led through a serious cyberattack regret? Use this guide to learn from their experiences and take smarter actions before, during, and after an attack.

Engineer Your Own Luck

Companies that modularize and externalize their best capabilities are in a strong position to seize unexpected opportunities.

Acing Value-Based Sales

To get the best returns on innovative products, collaborate with customers to define and share the commercial opportunity.