Exuding Art, Facilitating Business

Surya Palace, the renowned thirty-year-old hotel in the culturally rich city of Vadodara, has been rebranded in the recent past (in late June 2017) to Grand Mercure Vadodara Surya Palace.

A Classy Expression In Hospitality

A Classy Expression In Hospitality

Wellness Solutions For Hospitality

The way spas are being viewed and used has evolved over the centuries and today they are attracting both leisure and business travellers. Spas now are considered as havens for wellness and leisure experience, which provide treatments and services that promote physical and mental relaxation. Managements of high-end hotels and resorts in our country now find spa as an essential feature for their guests. The last issue discussed the main clientele of spas in India, and the diversified benefits of spa, in the context of the Indian hospitality industry. In this issue, Ashok Malkani takes a look at the space requirement for spas and the different spa services provided by the hotels and resorts. He also throws some light on the safety aspects of spas.

Exploring Health, Wellness and Entertainment Avenues

FitnessRx for Women and MHP 2016 Arnold Model Search Winner

The Savvy Hotelier

In the recent past, JW Marriott Mumbai Sahar celebrated its one year anniversary.

Presenting a Buffet of Quality Hospitality

In the recent past, JW Marriott Mumbai Sahar celebrated its one year anniversary.

Mobile Apps For Competitive Advantage

In today’s competitive business environment hotels have to adopt every means to have an edge over other contenders and a key weapon in their arsenal is technology. Mobile apps are being used constantly by the industry to provide better service to their customers. Mobile websites and apps help customers to browse through the hotel’s services, read the reviews and book rooms. Latest technological advances have contributed towards making check-in and check-out and other guest related processes easy, seamless and fast. Some hotels have even made it possible for guests to have voice controlled rooms where they can control the lighting, temperature, TV, draperies, etc in their rooms vocally. Ashok Malkani examines how hotels have managed greater guest satisfaction, while at the same time enabling them to have a better rapport with guests by understanding their likes and dislikes with the aid of mobile apps.

The Rise Of Eco-mmodation

Eco-friendliness, for the hotel industry is steadily evolving from a nice-to-have trend to a must-have priority as, according to U.N. World Tourism Organisation there will be 1.6 billion eco-inspired trips taken by 2020. The Global Sustainable Tourism Council (GSTC) has created GSTC industry criteria suggesting indicators for hotels to enable them to come to a common understanding of sustainable tourism. Ashok Malkani takes a look at the Indian hotel industry and the efforts that hoteliers are making to make their properties eco-friendly. There is a concerted endeavour by some hotels to meet the increasing demands of the eco-friendly tourists. While it is vital for the environment which is battling the threat of global warming, the hoteliers have realised that eco-friendly policies can also help the hotel achieve economically.

Styling Heritage Palace Belgadia Palace

The extravagantly decorated Belgadia Palace of the Maharaja of Mayurbhanj is a heritage building depicting the rarest engineering skills and architectural excellence of a bygone era.

Eating Out With Social Media

It may sound somewhat clichéd that we are going through digital age, but like many cliched statements it also happens to be true.

Embrace Heavenly Bliss!

Heavenly Spa by Westin, The Westin Mumbai Garden City

Pristine Getaway!

Fortune Select Cedar Trail, Mashobra, Shimla

Presenting A Comprehensive Hospitality Package

Situated at the centre of the business district of Mumbai, Radisson Mumbai Andheri MIDC is a new addition to Mumbai's bustling hospitality scenario. It is an upscale hotel offering a relaxing stay in the Andheri East suburb of the commercial capital of India.