Ravi Lalwani: Has the pace at which the organization engages with new partners changed? Please share a couple of recent examples.
Sandeep Sonpatki: In the digital lending space, there is a rise in partner engagements. Lenders are looking at agile partners to help them in expanding their products, extending reach, or bettering customer experience and at the same time bringing speed in going to market and efficiency in operations. New partnerships and collaborations are touching all parts of the business.
At Lendingkart Platforms business, we are extensively partnering with banks and other NBFCs to deliver easy finance to our target segment through our 'xlr8' distribution platform. Xlr8 helps our clients get a pan-India distribution reach across 11,000 pin codes, through our on-field agent network and 120+ online channel partners. One of the key ingredients of a successful partnership and quick go-to-market, that we have seen is the stability of underlying technology architecture. Our partners who have a mature and evolved technology platform with well-defined APIs, tend to have deeper and tighter relationships. We can deliver a better customer experience seamless processing of data and handoffs. On the other hand, the lack of API-based platforms results in manual workarounds, increases operating costs, and has an impact on customer TAT.
Compared to past partnerships, how are your newer partnerships different in terms of domain, length of engagement, speed of delivery, etc?
Denne historien er fra January 2023-utgaven av Banking Frontiers.
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Denne historien er fra January 2023-utgaven av Banking Frontiers.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
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Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap: