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Drive by Connectivity, Automation & Analytics: SEB

Banking Frontiers

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January 2025

Skandinaviska Enskilda Banken, or SEB, promotes digitization as much as it operates as an established bank:

Drive by Connectivity, Automation & Analytics: SEB

Sweden's Skandinaviska Enskilda Banken, popularly called SEB, is more known for its IT prowess and innovations than for its operations as a bank. Use of technology and the fruits of innovation are very much the DNA of the 160-year-old institution. It has been a pioneer in design thinking and in the use of methods like Service Design and UX Design.

SEB had set up an Innovation Lab in 2015 to encourage its employees to discuss and implement their ideas and create new solutions. It also conducts hackathons on different topics and propels its employees to challenge traditional methods and evolve newer and more effective solutions. This no doubt brings in ultimate benefit to the bank's customers. One key area where the bank has been proactive is to help its customer corporates to evolve innovative financing solutions - green bonds and microfinance funding, for example.

SEB offers corporate, retail and SME banking services. As part of the corporate and institutional banking, it has products in life insurance, pensions, shipping and real estate financing, transaction services, capital markets, investment banking, asset management, venture capital and investor services. The retail and SME banking segment includes savings, lending, digital services, exchange and finance, overseas services and wealth management. It reaches its customers through a network of branches, ATMs and online portals.

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