THE TRANSFORMATIVE POWER OF TECHDRIVEN LEARNING AND UPSKILLING
DataQuest|September, 2023
In a world where technology is reshaping industries and workforce dynamics, the role of learning and development has taken on a new dimension. The rapid evolution of skills and knowledge acquisition has become essential for both personal and organizational growth. Anjali Byce, Group CHRO of STL, delves into the transformative landscape of technology-driven learning and development. Excerpts:
ANJALI BYCE 
THE TRANSFORMATIVE POWER OF TECHDRIVEN LEARNING AND UPSKILLING

How has technology-driven learning and development transformed how employees acquire new skills and knowledge within ㅏ your organization?

STL, a tech-driven organization with 650 patents, ranked in BCG's Top 100 Tech Challengers and certified as a Great Place to Work for three years, embodies digital at its core. Starting with process optimization via platforms like Salesforce and SAP, our digital journey has infused all aspects of our operations. We're pioneering smart factories, leveraging data analytics for Machine Learning and Al. Our digital solutions tackle intricate customer issues, and our central R&D develops Al-based resolutions, such as sensing tech for proactive threat detection in the fiber network. We're tech-centric in HR, too, combating biases for workplace equity. Our extensive tech integration spans operations fueled by cutting-edge tools that reshape our learning ecosystem and contribute to our ongoing success.

Our company has a digital corporate culture that empowers our employees to constantly adapt, learn, develop new solutions, push for unrelenting change, and upend the status quo. For instance, quick modules on smartphones offer learning during breaks. We analyze data for insights and optimize training. upskilling is swift with access to Ivy League university courses through Edx. TechWise, an online learning journey, offers snackable courses, with 1000+ employees onboard. We have partnered with udemy which speeds digital skills. Our People First Program is for People Managers, and our Hi-Potential Development programs (Accelerate, Evolve) stem from Succession Planning.

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