Essential Hygiene Practices
Food & Beverage Business Review|August - September 2022
As the nation steps out of the relentless restrictions imposed by the authorities (due to Covid-19) and the people step out to venture to places that they cherish, like F&B outlets, but could not visit due to the restraints, there is still a clinging fear in their minds about the virus. The restaurants have thus to adopt strict Clean and Hygienic conditions to help diners overcome their fears and increase the footfall in the establishments. Ashok Malkani takes a look at some of the methods adopted by the industry, in different areas of the premises, to create a safe environment for the diners as well as offer food cooked in a hygienic manner.
Ashok Malkani
Essential Hygiene Practices

Post pandemic, as people step out to dine they are still conscious of several aspects like social distancing and cleanliness and hygiene, particularly the last two. From the food to the service, customers take into consideration many things when choosing a restaurant. One of the most important factors diners think of is cleanliness and hygiene, which are, thus, the most important elements for deciding the fate of the F&B outlets.

Tapendra Ghosh – Food & Beverage Manager, Grand Mercure Gandhinagar GIFT City, affirms, “In today’s modern world, it is an extremely important responsibility of every Food & Beverage Service entity to offer their guests the most hygienic food and beverage products along with a safe consuming environment. Especially post pandemic era, we have witnessed that consumers are very cautious while choosing their options and consider health and safety as the most important factor in this process. The guests keep faith and evaluate any F&B establishments based on the hygienic and safe environment that they provide to each consumer. It is an integral part of F&B Service in order to create a memorable experience for the guests.”

Arindam Sarkhel, Food & Beverage Manager, Grand Mercure Mysore, declares, “There are various things which can define the fate of a restaurant and among that is the hygiene a restaurant carries. Restaurant hygiene is not just for ensuring health and safety of the staffs and customers but also plays a major role in defining the perception of a restaurant. Customers are now very specific in terms of the outlets they choose for dining out.

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