Goa, a tiny emerald land on the west coast of India, is known for its leisure experiences and pristine beaches. A few of them know that this destinaoffers much more than just relaxing in the sun.
When selecting a leisure hotel, guests are not only looking for resorts which provide tailored hospitality but also seek the 'so close-yet- so far' location for their vacations.
Tucked between lush forest and calming waters of Mandovi river, the beautiful Doubletree by Hilton Goa Panaji is located just ten minutes from the UNESCO world heritage site at Old Goa. Wrapped in nature's bounty, the hotel reflects a true blend of Goan culture and luxury.
Resha Naik, Marketing and Communications Manager at Doubletree by Hilton Goa Panaji, states that "Our serene resort location surrounded by nature with mesmerising views of the river and numerous activities for every traveller, coupled with the flawless service, is what sets us apart making us a popular resort destination in Goa".
PERSONALISED HOSPITALITY
This luxury property makes a relaxing staycation option with well-appointed rooms. Leaving no stones unturned, Doubletree by Hilton Goa Panaji keeps a closer watch on their guest's needs for a real-time personalised hospitality experience. Shiv Bose, the general. manager of the property, articulates, "We have infused technology to ensure that we offer realtime personalised hospitality. A digital key in your mobile phone lets you open your room, and our chatbot "Kipsu" ensures guests can message us round the clock for assistance. To further elevate the experience, we have initiated "Chatter", a connected technology that aids the department to realise and understand guest needs. Our "Dare to Delight" program gives an allowance to every department for a discretionary spend towards delighting a guest."
Denne historien er fra December 2022-utgaven av Hotelier India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra December 2022-utgaven av Hotelier India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Toxicity Derailing You?
A young lady employee in Pune apparently died due to work stress. This elicited a severe backlash. Platforms are abuzz with the urban educated venting about exploitative practices, dealing with stress and a toxic work culture. Looking at this trending topic from a different angle.
The Future of Dining
Here's how to position your restaurant for long-term success.
From Smart Showers to Self-Cleaning Toilets
Innovations in hotel bath fittings are here to Stay...
A Winning Affair
The Hotelier India GM Summit & ESG Awards 2024 (Northern Region) was an evening to remember.
The Celebrity Chef Connection
Hotels are shaking and stirring up their food and beverage offerings by having celebrity chefs showcase their repertoire to serve guests new experiences.
Sleep Like A Baby
As sleep tourism gains ground, the hospitality industry is all set to ensure that guests can make the most of the movement.
Cyber Security in Hospitality
Here's how to protect your guests from digital intruders.
Untouched Trails
Rahul Uppal and Manoj Sihag, Directors, Echor Hotels Pvt Ltd, share their passion for creating travel experiences in offbeat destinations...
From Maldives to India
Stéphane Laguette, Chief Commercial Officer, Atmosphere Core, on his company's next big move: India.
"Fostering meaningful relationships is crucial"
General Manager, Conrad Bengaluru, Digvijay Singh on his management mantras, challenges as a hotel GM, advice to aspiring GMs and more...