'New normal' isn't an excuse, focus on employee wellbeing

Most people believe that by the end of 24-36months, we will have all settled into the ‘new normal’.

I don’t think this is possible — ever to call it ‘normal’, new or old. Over the last 2.5 years, our personal and professional lives have completely changed. Barring the privileged handful, the vast majority were thrown into choiceless situations that have taken a toll. Everything from long social isolation, the lack of difference between home & workspaces, and the mental & physical trauma of a cyclic global pandemic have left a strong and profound impact. And now, more companies need to acknowledge that the day-to-day well-being of employees and their overall workplace experience is a clear management priority if they want to focus on the long-term productivity of individuals and the company at large.