Our business from both the rooms and Food & Beverage division has suffered very badly, as we can count the number of days that we have been functional as per the local authority’s directives, due to the pandemic. Survival has been challenging as fixed costs are constant and cash flow has come to a grinding halt since the third week of March this year.
What challenges did you face when the hotels & resorts opened up?
There has been too much hype and contrasting opinions are being circulated on social media platforms regarding the pandemic. There is no single organised and official source of information offering clarity or transparency on the issue. Hence, consumers have yet to regain their confidence on the health and safety concerns while planning to stay at hotels or simply venturing out for a meal, without being afraid of repercussions.
This story is from the August - September 2020 edition of Hospitality Talk.
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This story is from the August - September 2020 edition of Hospitality Talk.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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