THE AUDACIOUS HOTELIER
Hotelier India|December 2021
Unafraid to grab opportunities, even in the face of monumental risks, John Spence quit a cushy job to start a resort in Goa. 28 years later, with 44 properties in his portfolio, Karma is smiling upon him
VINITA BHATIA
THE AUDACIOUS HOTELIER
John Spence’s life has been an adventurous roller-coaster ride. He dropped out of university after two terms thinking he was the world’s best guitarist. “I quickly realized that I am the worst guitarist after not getting a job even in a punk band,” he laughingly reminisced. He drifted into the road management and promotional side of the music business and managed several groups, including well-known ones like Karma Club, US Mix, and little-known ones like Banana Rama.

While living on the road was par for the course during this period, Spence enjoyed the travel, the planes, and the hotels. Slowly, he drifted into the property business in the 1980s, when he started working with a company in Tenerife and worked his way up to become the MD.

When he visited India in 1993, he was fascinated by the country and started his first resort in Goa, called Royal Resorts. Over time, he added more properties to his portfolio and renamed the brand to The Karma Group. This name underlines his firm belief that fate has been the guiding force in his life; offering him opportunities, which he quickly grabbed.

Always one to make quick decisions, Spence maintains that he is not in the lodging business, but in the entertainment one. Hence, he envisages The Karma Group not as a place to stay, but one that provides wholesome entertainment to guests – be it in the kid's clubs, bars, or restaurants. He tells Vinita Bhatia how he equates guest experience by leaving them with indelible, pleasant memories.

This story is from the December 2021 edition of Hotelier India.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the December 2021 edition of Hotelier India.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM HOTELIER INDIAView All
Toxicity Derailing You?
Hotelier India

Toxicity Derailing You?

A young lady employee in Pune apparently died due to work stress. This elicited a severe backlash. Platforms are abuzz with the urban educated venting about exploitative practices, dealing with stress and a toxic work culture. Looking at this trending topic from a different angle.

time-read
3 mins  |
October 2024
The Future of Dining
Hotelier India

The Future of Dining

Here's how to position your restaurant for long-term success.

time-read
4 mins  |
October 2024
From Smart Showers to Self-Cleaning Toilets
Hotelier India

From Smart Showers to Self-Cleaning Toilets

Innovations in hotel bath fittings are here to Stay...

time-read
4 mins  |
October 2024
A Winning Affair
Hotelier India

A Winning Affair

The Hotelier India GM Summit & ESG Awards 2024 (Northern Region) was an evening to remember.

time-read
2 mins  |
October 2024
The Celebrity Chef Connection
Hotelier India

The Celebrity Chef Connection

Hotels are shaking and stirring up their food and beverage offerings by having celebrity chefs showcase their repertoire to serve guests new experiences.

time-read
4 mins  |
October 2024
Sleep Like A Baby
Hotelier India

Sleep Like A Baby

As sleep tourism gains ground, the hospitality industry is all set to ensure that guests can make the most of the movement.

time-read
6 mins  |
October 2024
Cyber Security in Hospitality
Hotelier India

Cyber Security in Hospitality

Here's how to protect your guests from digital intruders.

time-read
3 mins  |
October 2024
Untouched Trails
Hotelier India

Untouched Trails

Rahul Uppal and Manoj Sihag, Directors, Echor Hotels Pvt Ltd, share their passion for creating travel experiences in offbeat destinations...

time-read
3 mins  |
October 2024
From Maldives to India
Hotelier India

From Maldives to India

Stéphane Laguette, Chief Commercial Officer, Atmosphere Core, on his company's next big move: India.

time-read
6 mins  |
October 2024
"Fostering meaningful relationships is crucial"
Hotelier India

"Fostering meaningful relationships is crucial"

General Manager, Conrad Bengaluru, Digvijay Singh on his management mantras, challenges as a hotel GM, advice to aspiring GMs and more...

time-read
3 mins  |
October 2024