CATEGORIES

Ease of use, personalization & consistent engagement promotes digital loyalty

Murari Lal, Head - Digital Initiatives, Shivalik Small Finance Bank, delves into platforms, loyalty and Al:

Digitization embraces the senior citizens

Among other projects, Shriram Capital completely transformed the 2-wheeler loan origination system, reveals the company's Chief Digital Officer Ajay Thomas:

Bridging Products & Distribution for Rural Markets

Vikas Mittal, Deputy CEO, and Amit Thapliyal, Chief Technology Officer, Magma HDI General Insurance:

Technology bridges Partners and Rural

Dilip Modi, Founder & CEO. Spice Money:

New CBS bridges CX and Decision Making

K Paul Thomas is expanding ESAF Bank's footprint beyond Kerala and Tamil Nadu into new regions in the North and North East, and diversifying both product offerings and customer segments

International Conference on Inclusive Insurance 2024

This year Nepal hosted The International Conference on Inclusive Insurance. It was held during 21-25 October 2024 at the historic Lal Durbar Convention Center at the Yak and Yeti Hotel in Kathmandu.

Many ways to convert unsecured loans into secured loans

Catering to the unbanked or underbanked is 'bread and butter' to any NBFC. Often customers may walk into a branch or dial on the customercare expressing zero-credit history or zerocollateral.

Transforming Together: ESAF's Strategic Employee Integration

In a strategic move aimed at mitigating concentration risk and strengthening its micro-banking vertical, ESAF Small Finance Bank has absorbed 5200 employees from its business correspondent (BC) partner, ESAF Multi-State AgroCooperative (ESMACO).

NPCI unveils brand positioning 'Always Forward' to drive digital payment progress

The National Payments Corporation of India (NPCI), the backbone of India's digital payments ecosystem, has announced the launch of its new brand positioning, 'Always Forward,' reinforcing its commitment to continuous innovation and inclusivity within India's financial and payments landscape.

MAS: The Digital Agenda

At the Singapore FinTech Festival 2024, newly promoted Managing Director at the Monetary Authority of Singapore (MAS), Chia Der Jiun, reflects on the policy strategies that will guide his leadership and key priorities for the MAS on the direction of fintech, from payment systems and tokenization, AI, through to sustainable finance.

Usha Financial: Faster, Simpler and Personalized

How is Usha Financials adapting to growth opportunities competition? CEO Geeta Goswami reveals several transformations that have happened within:

Building the Future Banking Infrastructure

The banking landscape in India is undergoing a seismic transformation. Babu Nair, Managing Director and Founder of Banking Frontiers hosted a compelling fireside conversation with Ashish Singhal, CEO of the Indian Bank Digital Infrastructure Corporation (IBDIC).

UPI Switch bridges Flexibility and Scalability

Shailesh Pandey, Chief Operating Officer, Fino Payments Bank:

DeFi is an 'internet' in the making

DeFi, or Decentralized Finance, has all the potential to become a disruptor, the way internet did in a short while ago:

Automated, Adaptive, Al-enabled Architecture is a must

Security heads from 2 BFSI companies reveal the key cyberfrauds and strategies to combat them:

Fraudsters too gain ground as real-time payment systems grow

There is a need for the technologies behind the real-time payment systems to gain a march over the methods of fraudsters:

Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze

Even as AI is finding its place in the cyber security domain, an entirely new frontier of ethical challenges awaits.

Universal Sompo: 71% Increase in Learning Hours

Universal Sompo General Insurance offers a range of insurance plans, including health, motor, travel, and commercial policies.

Fascinated by AI, ML, NLP & Computer Vision

An HR professional, founder of Radian Finserv, Sumit Sharma, reveals his personal thoughts and perspectives on aligning technology and business:

From human touch to digital touch

In an era of rising risk, what is interesting is the transformation of personal perspectives of risk professionals. Two Chief Risk Officers, Rakesh Bansal from Hero Housing Finance and Satyanandan Atyam from Tata AIG General Insurance, share their personal perspectives:

New Leaders, New Strategies, New Frontiers

Shifting from a narrow road to a highway - that is the future for Bandhan Bank:

Utkarsh Bank takes a liking to Boxing and Kicking

Utkarsh Small Finance Bank has taken a liking to boxing and kicking. It has partnered with a nationally renowned boxer Mary Kom - and an equally renowned footballer - Sunil Chhetri. Both these sports celebrities have signed up as brand ambassadors for the bank.

RegTech Can Future-proof Compliance at Top Indian Banks

Strengthening Compliance to Meet Global Standards and Avoid Penalties with RegTech

RBI announces UPI limit enhancements & new beneficiary verification facility

The Reserve Bank of India has introduced key enhancements to the Unified Payments Interface (UPI) to further boost digital payments and ensure greater inclusivity in India's financial ecosystem.

Tailored insurtech solutions extend the footprint

How can an insurtech create value for its customers? Bhushan Sheth, Chief Risk Officer at Zopper Insurance Broker, gives examples relating to customer satisfaction, innovation, distribution, and more:

HDFC Life Deepens Customer Relationships with Intelligent Automation

In the competitive world of life insurance, customer experience reigns supreme.

Customers attracted to electronics, travel & dining

Uttam Tibrewal, Executive Director & Deputy CEO at AU Small Finance Bank, highlights the key attractions of festive offers:

Finance gears up for festivities

BFSI companies are charging their online and omnichannel strategies with personalized festive deals this season:

Non-cash transactions can touch a phenomenal level by 2028

Capgemini Research Institute’s World Payments Report 2025 highlights the era of account-to-account an instant payments:

The Confluence of Artificial Intelligence and Cybersecurity: AI as the Game Changer

In an increasingly interconnected world, safeguarding our digital assets has become paramount. Enter the dynamic duo: Cyber security and Artificial Intelligence (AI).