Probus Insurance Broker serves as a one-point solution for all insurance needs. Established in 2002, it has tie-ups with almost all the marquee insurance companies. Rakesh Goel, Director at Probus Insurance Broker, has been in the field of financial services since 1996. He has excelled in the fields of general and life insurance distribution, channel management and relationship management. His previous experiences include working in Bausch and Lomb (India), World Index Investment, International Foreign Currency Market & Gogia Capital.
Raghnall Insurance Brokers serves large commercial, MSMEs, start-ups and individual clients with data-driven risk solutions and advisory services. Bhakti Dama, Senior Vice President, Products at Raghnall Insurance Broking & Risk Management, is an insurance professional building tech, led by product innovation and driving digital business. She has earlier work in HDFC ERGO General Insurance.
Mehul Dani: What is the overall approach to personalization of claims at your company?
Rakesh Goel: At Probus, we tailor the insurance claims handling to the individual needs and circumstances of each policyholder to enhance customer satisfaction and improve the efficiency and effectiveness of the claims process. This can involve providing personalized communication and customer service.
This story is from the June 2023 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the June 2023 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
EC tests the prowess of DLT through a sandbox
The European Blockchain Regulatory Sandbox is helping regulators to understand the benefits of blockchain in financial services domain:
GDPR vs DPDP & what it means to BFSI
The recently enacted Digital Personal Data Protection Act, 2023, of India, has cast itself as a game-changing framework for addressing the privacy and data protection needs of a rapidly digitizing nation.
Insurance, investments & financial planning for women to rise
What percentage of your customers are women? What percentage of your overall business comes from women customers? How have both these figures changed over the last few years?
AIMING WITH AI
An organization can have multiple goals with Al. We have selected 3 key goals Front Office, Back Office and Strategic Decisions. Six CIOs/CTOS/ CDOs from India, Sri Lanka, Uganda, Nigeria and Ecuador share their perspectives on these 3 goals and on skills, consultants and partners:
SBI launches Har Ghar Lakhpati & SBI Patrons deposit schemes
The State Bank of India (SBI), the two new deposit schemes-Har Ghar Lakhpati and SBI Patrons-designed to offer customers greater financial flexibility and value.
L&T Finance collaborates with Amazon Finance India for innovative credit solutions
L&T Finance (LTF) has entered into a multi-year strategic partnership with Amazon Finance India to co-develop cuttingedge credit solutions designed to enhance affordability for eligible Amazon customers and merchants.
Pay Later extended to stocks
Paytm Money has launched the 'Pay Later' margin Pay trading facility, allowing investors to buy and invest in stocks by paying just a fraction of the total value upfront.
30% for EV, 30% for Solar
ADB has invested US$25 million in Vivriti Capital's first climate bond for renewable energy and EV infrastructure. Smitha Jain Arora, Head Sustainability & Impact, lays the road ahead:
Professional competencies must complement AI
Anooshka Soham Bathwal, CEO & Founder of Dhanvesttor, navigates the challenges of costs and skills shortages along with the opportunities of AI and innovation:
RBI issues stringent guidelines to combat mobile number fraud in digital transactions
The widespread adoption of digital transactions, while providing unparalleled convenience and efficiency, has also led to an increase in fraudulent activities, raising serious concerns that require collective action.
