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HP Singh supplements empathy with clear communication about changes, training and development opportunities, and creating open channels for feedback to engage people during times of transformation
Ravi Lalwani: What differences in leadership capabilities do you see between generalists and specialists? Have the differences narrowed or widened over the last few years? Will Generative AI change this trend?
HP Singh: Understanding the distinction between 'generalists' and 'specialists' is crucial when discussing leadership. Generalists possess a broad strategic acumen, adaptive capability, and a knack for solving complex, cross-functional challenges. Specialists bring deep expertise, precise decision-making, and innovative prowess within their niche domains. Over recent years, this contrast has seen a subtle convergence. There's a growing emphasis on multidisciplinary skills and cross-functional collaboration in leadership roles. 'Generative AI, which is well-positioned to revolutionize decision-making with data-driven insights and predictive analytics, promises to further unify these approaches. This evolution suggests a future where leadership excellence integrates both breadth and depth of knowledge, establishing agile, informed decision-making.
This story is from the August 2024 edition of Banking Frontiers.
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This story is from the August 2024 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
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Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
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Speed, Safety, Compliance
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Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
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NBFCs: Elevating Organizational IQ
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Trustful Transformation
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CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
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NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
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Personalization scores with HNWI & YP
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