Influencers drive brand building
Banking Frontiers|January 2023
Kiran James, Head Marketing Products, explains how Muthoottu Mini Financiers is strategizing and gaining from influencer marketing.
Influencers drive brand building

Easy access to gold loans forms the I core business of Muthoottu Mini Financiers, an NBFC founded by the visionary M. Mathew Muthoottu in 1921. Muthoottu Mini has stayed true to its vision to fuel a common man's dream and has grown as a larger financing enterprise with an impeccable loan portfolio spread across several states.

Mathew Muthoottu, who took over from his father Roy M. Mathew in 2016, is the 4th generation front runner of the Muthoottu family and is an enthusiastic leader carrying the legacy above and beyond to create a brand identity as Yellow Muthoottu. The company has a network of 840+ branches spread across the nation.

Mehul Dani: Is the company using influencer marketing? For how long?

Kiran James: Muthoottu Mini has been leveraging the power of nano and micro influencers from time to time, basis campaign objective and media mix. We engage the influencer community mostly for the branding initiatives as it suits the objective well and builds on the brand story through personal experience, journey and broad thoughts of the campaign.

Which customer segments are you targeting? Which products categories?

We are primarily engaged in the business of gold loan and have been part of the dreams and aspirations of our target group for over a century. We primarily are looking for audiences who are looking for quick loans, micro loans, education loans and medical emergency loans among others as our key segments.

Share some details about the influencer partners.

We engage the influencer community through digital marketing partners, who ensure the brand ethos and safety is taken care while engaging and generate maximum return on investment (ROI).

Which social media platforms is the company focusing upon?

This story is from the January 2023 edition of Banking Frontiers.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the January 2023 edition of Banking Frontiers.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM BANKING FRONTIERSView All
It's a bank and a brokerage - FinecoBank
Banking Frontiers

It's a bank and a brokerage - FinecoBank

FinecoBank of Italy is a highly tech-enabled bank that is a combination of a bank and a brokerage:

time-read
3 mins  |
November 2024
A model for cloud adoption - Zurich Cantonal Bank
Banking Frontiers

A model for cloud adoption - Zurich Cantonal Bank

The bank is had opted for cloud to offer better service to its customers:

time-read
3 mins  |
November 2024
RBI Governor urges NBFCs to adhere to fair practices code
Banking Frontiers

RBI Governor urges NBFCs to adhere to fair practices code

The Reserve Bank of India (RBI) Governor has urged Non-Banking Financial Companies (NBFCs) to strictly adhere to the Fair Practices Code, emphasizing sustainable growth and robust risk management in the sector.

time-read
1 min  |
November 2024
Automated, Adaptive, Al-enabled Architecture is a must
Banking Frontiers

Automated, Adaptive, Al-enabled Architecture is a must

Security heads from 2 BFSI companies reveal the key cyberfrauds and strategies to combat them:

time-read
4 mins  |
November 2024
Fraudsters too gain ground as real-time payment systems grow
Banking Frontiers

Fraudsters too gain ground as real-time payment systems grow

There is a need for the technologies behind the real-time payment systems to gain a march over the methods of fraudsters:

time-read
5 mins  |
November 2024
Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze
Banking Frontiers

Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze

Even as AI is finding its place in the cyber security domain, an entirely new frontier of ethical challenges awaits.

time-read
3 mins  |
November 2024
Bangladesh Finance: 25% faster customer service; 15% higher customer retention
Banking Frontiers

Bangladesh Finance: 25% faster customer service; 15% higher customer retention

Bangladesh Finance, established in 1999, is a leading financial institution in Bangladesh.

time-read
5 mins  |
November 2024
Fino sparkles with technology & brand upshift
Banking Frontiers

Fino sparkles with technology & brand upshift

Fino Payments Bank started operations in June 2017, providing banking services to mass market customers, who are largely rural-based.

time-read
4 mins  |
November 2024
Savington Upshifts: 48% Faster, Churn down 31%
Banking Frontiers

Savington Upshifts: 48% Faster, Churn down 31%

Savington International Insurance Brokers LLC, founded in 2006 by Dev Maitra, is a prominent insurance provider in the UAE.

time-read
4 mins  |
November 2024
Zoroastrian Bank: Multiple awards for being the Best
Banking Frontiers

Zoroastrian Bank: Multiple awards for being the Best

Established in 1927 by Sir Hormusjee Cowasjee Dinshaw Adenwalla, Zoroastrian Bank is a prominent urban cooperative bank headquartered in Mumbai, India.

time-read
7 mins  |
November 2024