MICROSOFT AI CEO IS 'BUILDING AI COMPANIONS FOR INDIA'

At present, we can imagine a world where customer interactions are swifter, more intelligent, and highly personalized. This improvement is because of the influence of AI Development in India on customer experience (CX).

- ROOPALATHA H

Companies utilize AI-driven companionship such as chatbots, virtual assistants, and predictive analytics to enhance customer satisfaction and loyalty beyond limits. AI is actively transforming how businesses engage with customers, delivering customized services, and efficiently managing intricate data. India is making many developments in the field of AI. Microsoft AI recently conducted an event in Bengaluru, Microsoft Building AI Companions for India, bringing its CEO Mustafa Suleyman to the country. Let us look into the key takeaways of Microsoft, building AI solutions for India.

Building AI Companions for India

Mustafa Suleyman, the CEO of Microsoft AI, on his inaugural visit to India, shared the fact that India ranks among the company's fastest-growing markets and emphasized that it boasts some of its strongest teams globally situated in Bengaluru and Hyderabad.

Mustafa co-founded DeepMind, which is one of the premier artificial intelligence (AI) firms in the world, as well as Inflection AI, offering perspectives on the future of AI and its potential to enhance personal well-being.

"There are highly skilled engineers and developers here. We are also increasingly involving social scientists, psychologists, therapists, scriptwriters, and comedians people you might often associate within the film or gaming industry. This is an opportunity for us to synthesize more diverse perspectives and gain a broader view of those involved in the design and operation process," says Mustafa at the Microsoft: Building AI Companions for India event held in Bengaluru.