Restaurant industry in India is highly competitive and with increasing number of restaurants the entrepreneurs need to be creative and also conscious about the benefits of technology that can ensue to the restaurant business. Over time, particularly in recent years, stiff competition has brought about a significant transformation in the F&B sector, fueled by advancement in technology and introduction of Artificial Intelligence (AI).
Arindam Sarkar, General Manager, The Fern Goregaon, Mumbai, disclosed, "Technology is significantly transforming India's restaurants by enhancing both operational efficiency and customer experiences. With innovations like digital ordering systems, contactless payments, and Al-driven analytics, restaurants can streamline processes, reduce wait times, and tailor services to customer preferences. Online reservation platforms and delivery apps expand customer reach, while social media and review platforms boost visibility.
Automation in kitchens, smart inventory management, and data-driven decision making are optimizing resource allocation and reducing waste. As General Manager, I see technology not just as an enabler, but as a tool to elevate service standards and meet evolving customer expectations."
Debaditya Chaudhury, Managing Director of Chowman, Co-owner: Oudh 1590 & Chapter 2, claims, "India's restaurant industry relies heavily on technology to improve client experiences and streamline operations. Customers now have quicker and faster access to food through platforms like Zomato and Swiggy, which have greatly increased sales. Additionally, online platforms have made it simpler to gain customer feedback, guaranteeing that restaurants will be able to improve their menus and services.
Diese Geschichte stammt aus der October - November 2024-Ausgabe von Food & Beverage Business Review.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der October - November 2024-Ausgabe von Food & Beverage Business Review.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden
California Walnut Crop Mid-Harvest Update
Fall is here, and the California Walnut Commission has provided a mid-harvest update on the 2024 walnut crop.
Consumer Trust in Dietary Supplements Demands Third-Party Certification, Reveals NSF 2024 Report
NSF, a leading public health and safety organization, published its 2024 Supplement Safety Consumer Benchmark report earlier his year, aimed at evaluating consumer preferences and safety concerns regarding dietary supplements.
India Bakery Exhibition 2024: A Grand Success at Chennai Trade Center
The India Bakery Exhibition 2024, held from 20th to 22nd September at the Chennai Trade Center, proved to be a resounding success.
Strong Aromas of Blue Cheese
There is no way you can forget your first view, first smell and first taste of any Blue Cheese.
Debunking Cancer Nutrition Myths
Good nutrition is especially important during the treatment of cancer as it helps to tolerate chemotherapy, radiation and surgery better.
Of the Sheep
The features of a goat’s and that of a sheep’s meat are almost similar and are not readily identifiable.
Indian Ethnic Flavors: A New Wave in Beverage Trends
As the world of beverages continues to evolve, a powerful new trend is emerging, reshaping the landscape of drinks with bold, authentic, and distinctly Indian flavors.
Cloves - Strong & Zesty!
Cloves are flower buds harvested before they flower and their tree belongs to an evergreen variety, aptly named as the clove tree, a part of the Myrtle plant family.
World Chefs Congress
New Congress, Old Gold
Tech Takes Over F&B Industry
Technology impacts every facet of our lives. It is reshaping every industry. Artificial Intelligence (Al) and robotics have had transformative impacts on all industries, including the food & beverage sector. Driven by advancements in robotics and Al, routine and repetitive tasks are automated to increase productivity and, thus, enhance profitability. Ashok Malkani examines the effects of technology and robotics on the restaurant industry in India.
