That is when it becomes important that you are able to select from a wide choice, expect and receive the right temperature food with a professional attitude and the leftovers as also the empty tray is collected well within time without disturbing you too much.
While working in the room sometime we lost track of time and recognise our hunger pangs only as stomach grumbles and the work was near completion. We realised that all the restaurants of the hotel would be nearing closing time. A quick look at the vast selection of the late night room service options, the professional manner in which it was delivered and the way the room furniture was reorganised to adjust the table near the window for a good view, round table's side flaps pulled to make it a decent size, a little candle lit and the ambience had changed. Suddenly it was no longer a compromise of ordering food from the only available option; it was a wise choice and classily done arrangement.
It is important to understand how room service is managed in a hotel and what the future for this segment is for the guest of the hotel.
Food Selection
As be needed according to the season, room classification, and guest preferences room service menu has to be periodically checked and updated. It might be done every three to four months. Most hotels have a selection of food from the various restaurants, including the speciality outlets and then there is the selection of international favourites (often found in the coffee shop that is expected to be available around the clock). Also, breakfast menus are defined and often ordered by people not on a room plus breakfast tariff and they want to not face crowds of breakfast room early in the morning.
Denne historien er fra November - December 2022-utgaven av Hotel Business Review.
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Denne historien er fra November - December 2022-utgaven av Hotel Business Review.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
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"Leadership is not a License to do Less, it is a Responsibility to do More"
Amit Kumar Sharma is a seasoned hotelier with a career spanning 23 years. A graduate from IHM Lucknow, he began his career with Grand Hyatt, Delhi as a pre-opening team member from where he developed deep interest into the fast-paced career of Food & Beverage operations & management.
Fortunes Hotels Opens New Properties
The group announced the launch of Fortune Beach Resort ECR Chennai. Situated in the bustling, breezy East Coast Road (ECR), the upscale resort set against the serene backdrop of the majestic sea connects the cultural richness of Chennai with the picturesque landscapes of Puducherry, Mahabalipuram, and beyond.
Small Luxury Hotels Partner with The MRS Group Of Hotels
Small Luxury Hotels of the World (SLH) announced its expansion into the Indian subcontinent through a strategic partnership with The MRS Group of Hotels.
IHE 2024
Concludes With Setting Higher Goals
Housekeeping in Hotel Public Spaces
The work of the housekeeping department of any hotel or motel is the most unseen, but the most needed in many ways.
Redefining The Art Of Luxury Hospitality
Sheraton Grand Bengaluru Whitefield Hotel Convention Center
Training & Retaining Workforce for Hotel's Success
Success of a hotel depends on the manpower. Staff, from the receptionist, who is the first step of the guest towards his hospitality during the stay, to the attendant who handles his luggage during his departure, help in the guest being attracted by the property and compelling him to stay at the same hotel on his future trips to the destination. The employees, it may be said, are the backbone or the mainstay for a hotel's success.
Weddings: Increasing Hotel Revenue
The trend of wedding ceremonies and receptions being conducted in hotels has been increasing over the years. The eat, drink and be married” now has a tag attached to it, which is in hotels”. The result is that not only destination weddings but wedding, in general, are contributing to the hotel’s revenue in a great measure. The saying Marriages are made in heaven” now has an attached segment But expenses are borne onearth”. Hotels and resorts have been proving an attractive venue as compared to the other sites, like halls, for people of all categories. Ashok Malkani takes a look at the facilities and other plus points offered by hotels.
Heritage Hotels Heirlooms of Indian Tourism
A trip to the past in the modern world has a timeless appeal for travellers who are keen to immerse themselves in the cultural history of the destination by staying at a historic hotel itself.
A Tranquil Paradise! Radisson Hotel Jass Khajuraho
Sprawling in six acres in the midst of the vast open countryside with gentle undulating landscape and clean, fresh unpolluted air, Radisson Hotel Jass Khajuraho is a perfect union of classic design with subtle elegance.
