Elevating Service and Support in NYC

Lean Business Practices Pay Off in a Tough New York Market for Elevated Integration

- Lisa Montgomery

In a “city that never sleeps” it pays to stay on your toes and expend energy and resources when and where it makes the most sense. Elevated Integration has been following this practice since its start in 2012, and it’s a facet that’s helped put the company on the map as one of the most successful systems integration firms in metro New York City.

“New York City is a very difficult place to do business,” confirms Nick DeClemente, founder and owner of Elevated Integration. “The traffic, finding a place to park, and paying an arm and leg for it, lugging equipment up flights of stairs… it’s what we deal with on a daily basis.”

Rather than cave to the pressure, Elevated Integration has made lemonade out of those lemons. “I started this company in 2012 with the intention of being flexible and lean — qualities necessary to prosper in NYC,” DeClemente added. It’s a plan that not only worked, but helped differentiate Elevated Integration in a highly competitive, progressive, high-end luxury market.

Fundamental to Elevated Integration’s success is operational efficiency. Sure, the company’s breadth of products and design and installation expertise contribute to the bottom line, but DeClemente always circles back to procedures and policies as the linchpin of their profitability. Last year the company reported roughly $5 million in revenue, remarkably, with just seven fulltime employees.