Turning Catastrophe Into A Strength
Entrepreneur magazine|August 2021
After a year of pandemic turmoil, we asked six entrepreneurs: What move did you make that’ll protect your business from the next disaster?
Turning Catastrophe Into A Strength

1/ Diversified the supply chain.

“In early 2020, we found ourselves crippled. Our signature pink paper came from a supplier in Italy, our glassware came from another in China, and all our manufacturing was done at a facility in Los Angeles. Each of these critical partners was shut down at one time or another. We learned we had to diversify our manufacturing and supply-chain base. So we now work with four manufacturers in L.A. to make our fragrances and candles, and we have agreements with third-party logistics partners to ship our goods.” —MATTHEW HERMAN, founder, Boy Smells

2/ Expanded marketing.

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