Beyond the call of duty
Indian Management|August 2021
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
DR SINI V PILLAI
Beyond the call of duty

COVID-19 impacted all parts of life and has left a lasting impact on organisation and work culture. The traditional working model is losing ground and is struggling to transform and manage their distributed workforce. This changing work terrain calls for a changed transformational leadership model that is servant-based. You are a servant leader when you focus on the needs of others before you consider your own. For a distributed workforce this would be the best way to go about to make sure that its workers are motivated enough to contribute to the best of their ability without direct continuous monitored control.

Servant leadership is one of the core principles in scrum and agile management methodologies in software development. It is also being practised in some of the top-ranking companies and research confirms that with this model, employees go beyond the call of duty for the organisation. For servant leadership model to work in a distributed workforce, each leader in the leadership ladder has to transform to a servant leader, ready to share power and put the needs of the employees first.

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