Technological advancements require leaders to develop new softskills in negotiating teams and hone existing ones.
Every fight ends with a negotiation. Why don’t we start with the negotiation? -Jawaharlal NehruGlobal business in every market is changing and changing fast. Leaders require a different approach to deal with new opportunities and problems arising from this constant change in technology and automation.
Why do we need soft skills?
Some people believe that soft skills aren’t that important. However, almost every employer I’ve talked to about this disagrees. In a world where job roles are changing rapidly, soft skills will be one of the few constants.- Chris Jones
Machines will, in the future, replace a proportion of most people’s working tasks, replacing repeatably, ordered tasks. But machines are weak at understanding people’s mood, sensing how a situation is developing and building trusting relationships. Humans excel where machines fail, with soft skills that include empathy, creative thinking, collaboration, persuasion, and negotiation. Becoming skilled in these soft skills is hard.
Most education and job roles include sitting alone for hours at a time, minimising risks, and following rules. Additionally, increased use of technology prevents forming deep relationships as face-to-face contact is limited.
In this new, fast-changing world, transformation and the pursuit of opportunities are not solo efforts; they require teams full of experts in soft skills. Leaders need to focus on continually developing their teams to higher performance in persuasion, innovation, and negotiation while improving skills faster than their best-in-class competitors. How do you know which skills to use in each situation?
When to negotiate and when to persuade?
Bu hikaye Indian Management dergisinin July 2019 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Indian Management dergisinin July 2019 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
