EXPLORING NEW MARKETS

Having captured the cargo movement into North Eastern states, the Phonex Group is now focusing on other major cargo clusters. “We are seriously looking for expansion outside Kolkata region – particularly in Delhi, Vizag and Mumbai,” reveals Vidyanand Singh, Executive Director, Phonex Group, as he details on the services provided and future expansion plans

Q. How has been the business at Phonex Group last year? What are your expectations this year?

We have performed in a way which I would like to term as “mediocre” considering Indian economy that is already in a downward trajectory and our trade is just a part of it. Apart from that in the eastern region, overcapacity is a matter of concern compared to the movement of containerised cargo especially through Kolkata Port (riverine port). This has undoubtedly increased competitiveness in the industry.

This year may not prove to be better than last year due to other stresses e.g. import restrictions, corona virus issue in China & its effect going forward and a falling curve in Indian economic cycle.

Q. Tell us about your CFS operations? Which hinterland does it cover and which commodities are largely moved through the CFS? What are the EXIM cargo volumes moved by the CFS last year?

The CFS operations chiefly encompasses import cargo starting from transportation from Kolkata and Haldia Dock to CFS Gate-in with all necessary custom formalities and thereafter stacking at open yard or in warehouse after destuffing. The whole operation is backed by Phonex ERP. Every segment of operation is recorded in ERP till the time of gate-out of import containers or cargo. We have a team of qualified and well-trained officers to supervise piece-wise operation of Import and Export cargo touching through our CFS. For the ease of doing work, we have also created separate office for CHA, Shipping Line, MLO and other stakeholders including Customs Officials. To ensure queries to get answered on time, we have a 24X7 helpline for the stakeholders and an online access to record of containers through website and android app.

The commodities are largely moved through our CFS to the rest of West Bengal, Orissa & North East states.