Q. How does SRM fill a specific void, and in what ways does it elevate the established CRM to new levels of effectiveness?
A. The Supplier Relationship Management (SRM) on offer compared to the established Customer Relationship Management (CRM) category presents an exciting opportunity. 99 per cent of the manufacturing industry both domestic and international manage their suppliers through spreadsheets, WhatsApp and emails for example. This is a universal approach. By the time the company puts in place Enterprise Resource Planning (ERP) systems and sets them up, there are instances of the company getting overwhelmed. Beyond what is very transactional ERP, the interactive and execution aspects of working with the suppliers are very manual and just left out.
The approach is on the lines of a material management module as part of the ERP universe. Now material management is a very detailed process with a very lengthy life cycle. This entails the product development time to the market. From ideation to design engineering to development sourcing to parts assembly and testing. From optimisation to final design up to product sourcing to give a sense of scale. It involves requests for purchases, requests for quotations including supplier quotations, negotiations, sourcing selection, purchase orders, quality checks, tracking, parts receipt, invoice processing and accounts payable. Going through this lengthy process entails communicating back and forth with the suppliers as well as internally to reinforce the decision-making. It's a highly complex process that's also very interactive, and a decision-making process unlike SAP, Oracle etc which are ERPs known as the mother ship for running the enterprises. There is still a lot of dependency outside his universe making the intermediate steps involved manual. This is where we step in.
Bu hikaye Auto Components India dergisinin December 2023 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Auto Components India dergisinin December 2023 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
ZF LIFETEC ELECTROMECHANICAL SEAT BELT RETRACTOR
ZF LIFETEC has unveiled its advanced e. Locking seat belt technology. Claimed to be a major innovation in occupant safety tailored for semi-autonomous and future autonomous vehicles.
THE UNION HEALTH MINISTRY IS MONITORING HMPV CIRCULATION
India's ICMR has detected two cases of Human Metapneumovirus (HMPV) in Karnataka through routine respiratory illness surveillance.
EBERSPAECHER'S VISION FOR INDIA'S EVOLVING BUS AND COACH SEGMENT
Eberspaecher's strategy to become a key player in India's HVAC and climate control sector, driven by sustainable solutions is outlined in an exclusive interview with KP Singh, Managing Director of Eberspaecher India, writes Upendra Kasbekar.
INDIA'S MOBILITY LANDSCAPE
J P Nair, Managing Director, VIS Group, shares insights with Richa Tyagi, on the evolution of the TrafficInfraTech Expo, highlighting its role in revolutionising India's mobility landscape.
BRAKE WEAR TESTING: CORRELATION BETWEEN VEHICLE AND DYNAMOMETER TESTING (PART 1 OUT OF 3)
This research focuses on reducing the mileage of open-road brake tests by simulating brake patterns on dynamometers, writes Fabio Squadrani, Senior Manager, Braking Systems in Applus IDIADA.
AUTO GLASS SPECIALIST
Fuyao Group is a specialised glass supplier for the automotive industry. As a major supplier to leading manufacturers, the company is driving new trends in the sector, writes Ashish Bhatia.
BATTERY SWAP INFRASTRUCTURE IN INDIA
As India's EV ecosystem evolves, battery swap infrastructure is emerging as a crucial component for efficient and rapid charging, writes Upendra Kasbekar.
DRIVING INDIA TOWARDS A SAFER AND MORE SUSTAINABLE FUTURE
The Scrappage Policy is a golden opportunity to reshape the future of India's commercial vehicle industry, writes Satyakam Arya Managing Director & CEO, of Daimler India Commercial Vehicles.
THINKING MOBILITY DESIGN
Design Thinking is not new but it's the growing adoption that's encouraging. The World University of Design is a testimony having emerged as India's premier design-focused university, writes Richa Tyagi.
GEN ALPHA IS RETHINKING AUTOMOTIVE
The practical science orientation at schools has helped build a student pool that is more in sync with the real world. The bunch of Gen Alpha is rethinking automotive application, writes Ashish Bhatia.
