Cleanliness and Hygiene

The Watchwords for Restaurateurs

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The spotlight, in recent years, has been on health, while dining out. This does not involve merely eating healthy food but also the environment in which it is cooked. Cleanliness and hygiene have become important assets for restaurateurs. A distressing trend that has emerged in India has been the unhygienic conditions prevalent in kitchen. Diners have, over the last few years, since the Covid 19 pandemic, become vigilant about cleanliness and hygiene observed by the restaurants that they visit. Maintaining hygiene in the kitchen also involves the observation of certain rules and regulations that have to be followed by the staff, in the F&B outlets. Ashok Malkani delves on the steps being taken by the restaurateurs to keep their kitchens clean and hygienic, thus assuring the customers of food that is both, healthy and tasty. Keeping the F&B outlets' kitchens clean & hygienic also provides opportunities to entrepreneurs to venture into the kitchen wellness equipment providing industry.

Making a success of an F&B outlet comes with a diverse menu of daily challenges, from ordering quality ingredients to hiring helpful staff and most importantly to creating the right atmosphere by maintaining the place in a clean and hygienic manner so that the customer leaves fully satisfied.

It may be mentioned that cleanliness and hygiene are critical for a restaurant's success as they build customer loyalty, attract new customers, protect public health, avoid legal consequences, etc.

According to Internet Marketing Association, stats from the last couple of years show that 77% of the diners consider a restaurant's cleaning policies before visiting it. Cleanliness, in a restaurant, is not just about appearances but about safeguarding customers health, for which maintaining a hygienic kitchen is essential. This prevents foodborne illnesses and accidents.