As technology advances, how do hotels decide which technology will help enhance the value of their brand and property?
Mahesh Pillai (MP): In today's ever-changing business world, individuals need to play dynamic roles and set new goals that impact an organisation technologically and culturally. Developing a technical vision for the organisation, Digitalization will remain a top priority in 2023 and beyond. The digital trend has grown incredibly during the global pandemic. As a part of the digital transformation journey, there will be an increased focus on new tools like artificial intelligence, workflow streamlining tools, and robotics.
Adil Canteenwalla (AC): One of the most progressive sectors in the world is 'hospitality and tourism'. In a fast-paced world where people depend increasingly on technology, hotel industries must step up with the latest technological innovations. A person who has checked into a hotel should not feel like he has been alienated from the rest of the world. To enhance the comfort level of every guest, it is the hotel's responsibility to coordinate with the latest technology.
Rakhi Purohit (RP): The recent pandemic has taught us that we need to be one with the times, and right now, the need of the hour is to be digitally savvy, which can foster a data-driven culture. The current trend is integrating technology, data, people, and process and; orchestrating change across all four of these dimensions. This will keep the organisation at the brim of the digital race.
Which is one innovation that your company is planning to invest in that it believes will have a direct impact on its bottom line?
Bu hikaye Hotelier India dergisinin November 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Hotelier India dergisinin November 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
Fools Abound! Are you one?
Dominic CostaBir discusses events, and the lessons he learnt.
The AI-Powered Future of Guest Experiences
Explore how Al, automation, and cutting-edge technologies are revolutionizing the hospitality industry, ushering in an era of personalized service, efficiency, and innovation.
Embracing the Future
Five key hospitality trends to watch out for in 2025.
So, What's the New Year Plan?
As hoteliers come up with enticing packages for the year-end, here is how you can welcome the New Year in style.
"Targeting a total investment of ₹1,000 crore!"
Amrita Gupta, Chief Interior Designer & Director, Manglam group, sheds light on the group's new hospitality project in Jaipur, expansion plans and future growth targets.
"Aim to operate 100 properties by March 2025"
Founder and CEO of The Hosteller, Pranav Dangi shares insights into the rapid expansion of India's biggest brand-operated chain of backpacker hostels that foster community and culture.
Cocktails Go Arty?
Artisanal cocktails that emphasise creativity, high-quality ingredients, and unique, thoughtful presentation are making waves in the hospitality F&B scene.
Why luxury hospitality is rising in India's Tier-2 and 3 cities?
Analysing the current landscape, the factors driving growth, and the emerging trends shaping the luxury hospitality sector.
50 in 5
Vikramjit Singh, Chairman & Managing Director, Alivaa Hotels & Resorts, targets 50 properties in five years, aiming to revolutionise India's mid-market hospitality.
THE GRAND JURY MEET
Setting the stage for the 15th Hotelier India Awards 2024...