As technology advances, how do hotels decide which technology will help enhance the value of their brand and property?
Mahesh Pillai (MP): In today's ever-changing business world, individuals need to play dynamic roles and set new goals that impact an organisation technologically and culturally. Developing a technical vision for the organisation, Digitalization will remain a top priority in 2023 and beyond. The digital trend has grown incredibly during the global pandemic. As a part of the digital transformation journey, there will be an increased focus on new tools like artificial intelligence, workflow streamlining tools, and robotics.
Adil Canteenwalla (AC): One of the most progressive sectors in the world is 'hospitality and tourism'. In a fast-paced world where people depend increasingly on technology, hotel industries must step up with the latest technological innovations. A person who has checked into a hotel should not feel like he has been alienated from the rest of the world. To enhance the comfort level of every guest, it is the hotel's responsibility to coordinate with the latest technology.
Rakhi Purohit (RP): The recent pandemic has taught us that we need to be one with the times, and right now, the need of the hour is to be digitally savvy, which can foster a data-driven culture. The current trend is integrating technology, data, people, and process and; orchestrating change across all four of these dimensions. This will keep the organisation at the brim of the digital race.
Which is one innovation that your company is planning to invest in that it believes will have a direct impact on its bottom line?
Bu hikaye Hotelier India dergisinin November 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Giriş Yap
Bu hikaye Hotelier India dergisinin November 2022 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
The Big Fat Indian Wedding
With a slew of initiatives, hotels are ensuring that the wedding day is special for the couple as well as for the hotel's bottom line.
An Organization Of Rainmakers!!!
Rainmakers are revered for their ability to generate income (rain) for an organization by cracking deals, attracting clients/guests and holding on to them; often, for a lifetime... Revenue generation (rainmaking) is the job of everyone on the team.
Hospitality: A Rewarding Career Awaits
Delving into the roles and responsibilities that professionals in the field of hospitality can undertake in carving a rewarding career.
"India is my first baby!"
Bader Ali Habib, Regional Head of Proximity Markets, Dubai Department of Economy and Tourism, gets candid.
The Essence of Landscape Architecture
Innovative landscaping can enhance the luxury hospitality experience by enriching guest interaction with the natural world.
Teaching the Art of Tea
The first global tea artist from India, teaching the art of making and drinking fine tea, Susmita Das Gupta talks about her mission to make Indian specialty tea reach a global audience.
Feeding Profits
Food and beverage is driving revenues in hospitality in novel ways as hotels innovate with new-age experiences.
Acing the Revenue Game
Hotels are looking at new avenues to generate revenues that go beyond rooms and food.
The Power of Predictive Maintenance
A strategic approach to enable Indian hotels to become leaders in sustainable hospitality.
Shaping a Sustainable FUTURE
To mark the occasion of World Environment Day this month, we find out how the hospitality industry is paving the way for a greener, healthier tomorrow...
