CATEGORIES

Hit Refresh

On its 50 th anniversary, Lindsey Ueberroth, CEO, Preferred Hotels & Resorts reveals how the brand is expanding its hotel portfolio and refreshing its loyalty programme

At Your Service

Excellent guest service is at the heart of the hospitality industry, but delivering it consistently can be tricky. Faiz Alam Ansari, complex general manager of Aloft Bengaluru Cessna Business Park and Sheraton Grand Bengaluru Whitefield Hotel and Convention Centre shares his successful strategies with Vinita Bhatia.

Say It Again, Partner

Small luxury hoteliers and developers can forge healthy partnerships if they communicate their expectations clearly at the project's onset, Ashish Vohra, founder and CEO of jüSTa Hotels & Resorts informs Vinita Bhatia.

The Big Developers' Debate

Developers, hotel owners and stakeholders meet to discuss the challenges they are faced with.

Collaborating For Success

Global Hospitality Technology Professionals' seminar in collaboration with China Hospitality Technology Alliance underlined the need for connecting communities for mutual benefit

Set For The Social Currency Windfall?

The increasing chatter in cyberspace and emergence of new technologies in social media means that hospitality brands have plan their digital strategies well in advance

Tech Takes Centre Stage

Abdul Kareem, purchase manager of The Leela Palace Chennai tells Vinita Bhatia how tech is omniscient in its procurement division, with almost 80% processes becoming tech-oriented

Lip Service No More

Till a while ago, diversity hardly figured as a topic of interest at corporate discussions. It has finally grabbed a seat, and eyeballs, at the management table

From Motivation To Action

Till a few years ago, sustainability was a hotly debated topic in boardrooms during annual presentations.

Go Big, Go Green

Shobhit Sawhney, GM, Park Hyatt Goa Resort and Spa shows how going green serves a dual purpose – saving the planet whilst upholding the brand’s value amongst guests

A New ‘Andaz' 

The recently opened Andaz Delhi redefines guest experience by celebrating the local spirit

The Second Fiddle Treatment

Has the Indian travel, tourism and hospitality industry got a raw deal with the GST?

Setting New Standards

nearbuy FoodFood Top 100 Awards 2017 becomes the game-changer

A Sleep Experience Like No Other

With 147 years of heritage, Simmons is a forerunner in technological innovations in the bedding industry. Some of these breakthroughs include the 1925 revolutionary Simmons® Original® Pocketed Coil® invention, the king and queen size mattress in the 1950s, the non-flip mattress in 2000s and the e-ION Crystal series that took the bedding industry by storm.

Stepping Out of the Shadows

There was a time when housekeeping associates would work unobtrusively in the background. However, given the key role they play in ensuring customer satisfaction, hotels are grooming them to engage with guests tactfully and graciously, finds Vinita Bhatia

Wilmax England Launches New Tableware Range

Tableware and crockery brand, Wilmax England launched its Bambooware line in 2016. The company has now rolled out new models in this range recently made from the finest sourced bamboo. Globally, bamboo has become a popular tableware material, and the latest collection is a result of Wilmax’s recognition of this trend. The company also introduced a slateware series made from volcanic sedimentary rock last year.

Matters Of Exquisite Taste

When it comes to furniture and furnishings, hotels live to keep things minimalistic with touches of of rusticity and splashes of fun

The Hotel Of The Future

Jean-Michel Cassé, Chief Operating Officer – India and South Asia, on bringing luxury hotels such as Raffles to India, the ratio of branded inventory against unbranded and what it means for the hospitality sector, and the promises held by Artificial Intelligence.

Expanding Possibilities

Having signed its very first hotel in Dubai with Al Waleed Real Estate, Rattan Keswani, Deputy MD, Lemon Tree Hotels, and Director, Carnation Hotels, talks about the journey ahead.

The D-Day

The jury meet for the 10th Annual Hotelier India Awards witnessed a day-long process of intense scrutiny, debate and deliberation to rightfully identify the best in the industry

Not Yet A Traveller's Paradise

Sandeep Gupta, Executive Director, Asian Hotels and MD, Arya Hotels & Consultancy, on why India fails to attract more tourists and the changes we need to make on the government level.

Transforming Guest Experience

Even as technology transforms the hospitality sector, a few niggling problems remain.

IHCL Makes The Right Seleqtions

The hospitality marque upends the concept of discerning luxury hotels by launching SeleQtions, its collection of curated hotels that are slices in time and offer immersive experiences. Puneet Chhatwal, managing director & ceo of IHCL, in an exclusive conversation with Hotelier India.

Reload, Re-engineer, Reset

W Goa introduced an entirely new concept of luxury-lifestyle hotels to India. Cajetan Araujo talks to Hotelier India on what the passion points for the country’s first W Goa are and how this new segment is rewriting the rules for luxury hotels looking to attract the aspirational millennial customers.

The Long Road To Recovery

Hotels in Sri Lanka are seeing an increase in cancellations after the bombings that killed over 250 people. Rahul Chaudhary, managing director at CG Corp shares his views about the effect the attacks will leave on the once-vibrant hospitality industry in the island nation.

Better Safe Than Sorry

Given their porous perimeters, managing security of beach front resorts can be daunting. It can be best achieved with the perfect symmetry of technology and personnel management .

Myth No More

Perfect pricing is not a myth or impossibility. All it needs is for hoteliers to rethink their approach to traditional revenue management

syncing kitchens

in commercial kitchens today, it isn’t the size that matters, but what you do with it. seasoned chefs and f&b specialist take us through the innovations that have transformed boh.

twin peaks

heading twin properties and delivering at both brand standards is more of a inspiration for gm gaurav singh than a challenge.

redefining dining

tableware is an integral part of the dining experience and a vehicle for chefs to express their creativity.