CATEGORIES

PLANET OVER PLASTIC

The hospitality industry is at the forefront of tackling the excessive use of plastic, and technology could pitch in here with a few alternatives

HOW TO CREATE HOTELS THAT ARE PROFITABLE

As a hotel consultant, I am often asked a pertinent question: Do hotels profit in India?

How Panchshil Is Transforming The Luxury Hotel Game In Pune

Panchshil Realty is a name synonymous with luxury. From its ultraglam residential projects to its equally striking commercial ones and its out-of-the-box branded hospitality projects, it has come to redefine the luxury space with an emphasis on high-voltage glamour, uber-luxury and its attention to detail. Atul Chordia, Chairman and Ranjit Batra, President – Hospitality Management are the men of the moment, as The Ritz-Carlton Pune makes its debut on India’s hospitality landscape. Given their deep-seated passion for innovation, their eye for detail and their insistence on not following any discounting policies that are detrimental to the luxury hospitality business and image, the two have ensured that Panchshil’s hospitality business always tops the game. In a candid interview, they talk about what luxury means to them, the pulls and pushes of working with brands, the need for better training and talent, and why The Ritz-Carlton Pune will prove to be a game-changer in not just the Pune market — which is experiencing a strong demand despite a decline in the auto industry, but also in India’s luxury hospitality.

How To Cope With The Economic Slowdown

The hotels let us listen in on their survival strategies and come up with some interesting solutions to stay profitable.

The 24-Hour Diner Has Emerged As The Star Of Experiential Dining

The quiet transformation of all-day dining from a classic coffee shop, which belonged to the 1970s, to a culinary theatre of sensory dining and how it redefined indulgence

The Emergence Of Tech-Forward Guest Apps

This is an idea whose time has come. Modern-day apps go beyond basic check-ins to help hotels understand their guest's preferences, needs and desires

The New Wave In Hotel Lighting

LEDs and the Internet of Things (IoT) are the new game-changers, enabling hoteliers to drive revenues, footfalls and save on the energy cost, even as they serve up some dramatic lighting options

Acing The Mid-Scale Market

IntelliStay Hotels is focusing on technology and talent upgrade on the back of the fresh round of equity it just raised. CEO Prashanth Rao Aroor decodes the potential of Tier 2 and 3 markets, and why overleveraging and irresponsible specs are hurting the hospitality industry.

The Power List 2019

The stalwarts who scored big this year.

One With Wellness

Chirag Lilaramani, founder of Liquid Sanctuary spills the beans on the concept of floatation, its benefits and how it is revolutionising the wellness and hospitality segment.

Designing Future-Ready Hotels

Hotel owners, developers, project heads, architects and interior designers, and consultants, gathered at the second edition of Hotelier India-Marriott Global Design Asia Pacific Confluence 2019, to familiarise themselves with the innovations in hotel design.

Can You Pass That Data, Please?

Given the frequency at which data breaches are being reported in the hospitality industry, it is time to tighten the grid

It's Happening!

With the rapid technological evolution, various stakeholders in the hotel business discuss the emerging and reimagined innovations that can offer better value to their companies

Opportunity in Criticism

User feedback on social media includes bouquets and brickbats. Marcus Hanna, GM, Novotel Singapore Clarke Quay tells Vinita Bhatia how hoteliers can use it to improve processes, and even win over unhappy guests

Hotels Prefer Eco-friendly and Digitally Automated Bathroom Products

Pau Abelló Pellicer, MD of Roca Bathrooms Products tells Vinita Bhatia how urbanization has led to a rising demand for premium bath products.

Covering All Bases

By using appropriate vendor evaluation systems, procurement professionals can optimise the sourcing process for their hotel’s supply chain.

Joint Benefits

By adopting the practice of joint procurement contracts across three properties in Goa, AccorHotels reduced its purchase costs by 57% as compared to last year

Setting The Stage

Over 1,200 delegates attended AccorHotels Showcase 2018, where the hospitality major highlighted exciting times that lay ahead for the MICE market in India

Set Up For Success

Automated update on inventory, orders, and customer data are just few of the features that Ideal POS delivers with seamless integration and complete customisation

Take The Floor

Introduction of newer materials is providing architects, interior designers and property owners with a wealth of flooring options to choose from

Safety First

Security systems today play an important role, not only in ensuring safety, but also in facilitating a building's performance

Reimagining Hospitality Education

Hotelier Dilip Puri recently launched the Indian School of Hospitality at a glittering event

People First

From Careers@Hilton to Team Member Appreciation Week, Brendan Toomey, VP-HR for Asia Pacific, Hilton outlines the pro-people policies the hotel chain practices to ensure employee satisfaction

Watt's The Good Word

The latest guest reservation system, a slew of hotel brands – Alan Watts, IHG’s COO-Asia, Middle East and Africa reveals that the brand is bullish on India. 

Flavour Of The Season

Given the concern around sustainability, the consumption of locally-sourced, organic produce is seeing an upward swing

Water Wise

The hospitality industry is leveraging a whole new host of new-age technologies to conserve the ‘elixir of life’ and also bolster their savings in the bargain

An Awesome Move

AWESOME’s two-day certification course will train hotel engineers in five cities across various modules

Experience Meets Convenience

To keep up with the growing competition, savants of F&B industry believe the need of the hour for quick service restaurants is to stay updated with changing trends

Hospitality 2.0 With Robots

Milagrow is revolutionising the hospitality sector with its AI-based mapping robots for the floor, pool, lawn and windows. It will go a step further with its humanoid concierge robots this year.

10 Housekeeping Mistakes

Hoteliers and experts tell us what it takes to ace the housekeeping game even in the best of hotels