CATEGORIES

WORK FROM HOTEL -THE CORPORATE BUSINESS OFFERS A LIFELINE

City hotels, struggling with very little business, are tapping into the WFH segment by offering great infrastructure at equally arresting prices

DISTRESSED ASSETS- HOSPITALITY'S NEW ALBATROSS

More than 25 to 30% of assets are likely to become distressed as the industry struggles with a collective outstanding debt of Rs 50,000 crore and no debt restructuring measures in sight. How will the industry cope?

BROOKING NO COMPETITION

Ankur Gupta, Managing Partner, Brookfield Asset Management and Head of Real Estate in India, is gung-ho about the investment in The Leela Palaces, Resorts and Hotels despite the downturn caused by the pandemic. He holds forth on what it would take to pivot the group, synonymous with Indian luxury, to the top of the hospitality game

Steering Travel Out Of Troubled Waters

MICE to hospitality and restaurants, certification programmes to promoting the country’s cultural, scenic and culinary offerings, the ambit of intervention by India’s Ministry of Tourism is wide. The initiatives to kick-start the crucial travel segment is spearheaded by Union Minister of Tourism, Prahlad Singh Patel and backed by Additional Secretary – Tourism, Rupinder Brar

Unlock 1.0: The Emergence Of Backyard Tourism

In June, hotels in the southern tech city tentatively opened. Bengaluru-based hoteliers are reporting an interest in staycations, dining-in experiences and ‘work from hotel’ trends

IHCL'S QMIN GIVES A DIGITAL PUSH TO THE F&B SEGMENT

The group makes a bid for market leadership in the gourmet home delivery segment with an app that will provide end-to-end solutions: food from their best gourmet restaurants, delivered by the IHCL team, in sustainable packaging

VOYAGE INTO THE HEARTLAND

Jean-Michel Cassé, COO – India & South Asia, Accor, has spent the last decade establishing the global hospitality brand in India, creating new segments, transforming and adapting the group’s well-established formats. He speaks about the challenges and opportunities offered by the Indian market, as well as the learnings

THE NEW BANQUETING EXPERIENCE - REVIVING AND RESTORING THE BOTTOM-LINE

Industry leaders walk us through the factors that will recast hotel banqueting into a completely new avatar

HARNESSING HOTELS AS HOSPITALS? POSSIBLE, IF THE TWO FORGE CLOSE SYNERGIES

The world is facing a pandemic that most of us have not experienced in our lifetimes. It is on its knees and struggling.

The Making Of A Post-Covid Hotel Kitchen

When they open up after the lockdown, the hotels will be completely transformed. Operational efficiency, hygiene, safety and technology adoption will emerge as key drivers of design

Brave New Frontiers

The hotel spa is just the first stop in the wellness journey. The global wellness hospitality industry, worth almost $4.5 trillion, is evolving to dovetail the concept of healing with everyday living. India, the citadel of traditional wisdom, is following suit

IHCL UNVEILS TAJNESS, AN ENHANCED SAFETY INITIATIVE

As the country gears up to reopen its various sectors in a phased manner, IHCL has announced that hotels under its brands Taj, Vivanta, SeleQtions and Ginger are implementing enhanced hygiene and safety procedures for all guests, employees, partners and vendors.

STREAMLINING BUSINESS THE HR WAY

Industry experts walk us through some of the crucial business and employee-centric HR policies adopted by hotels to tide over the COVID-19 economic crisis

SHINING THE SPOTLIGHT

As experts predict a resurgence in domestic leisure and road travel, the neglected independent boutique hotel segment closer to the metro cities, with a lesser number of keys, experiential offerings and the ability to allow for social distancing, will benefit

CALLING IT A DAY

Expensive to maintain, yield low revenues, need manpower to stock and monitor— minibars have fallen out of favour over the years. The fear of contamination furthers the reasons why many hotels are pulling the plug on them

COLUMN: SUSTAINABILITY WILL DRIVE TRANSFORMATION

Will Covid-19 be a harbinger of change for the Indian hotel industry, even as the crisis helps us focus attention on national and global public health?

Retrofitting Hotels For A Post-Covid Opening

Architects suggest a blend of design tweaks and technology to deal with issues of hygiene and social distancing, without investing heavily in redesign for the immediate future, and a game plan for the long run

Weak Owners Will Be Weeded Out In The After-Covid Shake-Up

The hotel industry will see a paradigm shift in the post-COVID-19 world. We will soon be referring to it in terms of BC and AC— Before COVID (BC) and After COVID (AC).

UPENDING IN A POST-COVID WORLD

Interactive technology will be the key to dealing with issues related to the pandemic—from social distancing to hygiene and contactless check-in and dining

PARTNERS IN PAIN OPERATORS WILL HAVE TO RESTRUCTURE COSTS AND FEE STRUCTURES

As COVID-19 debilitates the hospitality industry, prominent owners offer a perspective on what may be required to chart the journey from the current painful situation to a turnaround

THE NEW NORMAL EFFICIENCY, AUTOMATION AND TECHNOLOGY

In a world ravaged by coronavirus, these are the three buzzwords by which hotels will have to live, as countries, including India, open up. Transformation will have to meet rigid standards of health, hygiene and safety

HOSPITALITY WILL HAVE TO BE NIMBLE-FOOTED AND VISIONARY

The JLL report looks at how the hospitality industry will be required to strategise and hold on to the room rates, instead of discounting them, to deal with a world changed by the pandemic

HILTON TEAMS UP WITH RB AND MAYO CLINIC TO RAMP UP ITS HYGIENE PRACTICES

In a bid to assure guests of high standards of cleanliness, Hilton has collaborated with RB, maker of Lysol and Dettol, and also consults with Mayo Clinic to develop elevated processes and team member training to help guests enjoy a safer stay, from check-in to check-out.

AIRLINES AND HOTELS ARE GOING AN EXTRA MILE TO RETAIN TOP SPENDERS

The ongoing travel ban worldwide has sent major airlines and hotels in a major huddle to retain their loyalty program members, especially amongst their highest-spending customers.

The Big Covid-19 Impact

Covid-19 has rudely pulled the rug from under the feet of the hospitality industry, leaving it in a state of complete disarray. India’s biggest hoteliers offer opinions on the crisis, the cost-rationalisation measures it has forced them to take, what they need the government to do, and what will it take to recover

How Global Economies Are Handling The Covid-19 Fallout

Facing an economic whirlpool, countries across the world have begun to deliver a fiscal response to tackle the coronavirus outbreak. Hotels are also doing their bit

HOTELS ACCORD THE TEA EXPERIENCE A LUXURY SPIN

From promoting gourmet teas to exotic pairings with food, how hotels are redefining the tea experience for their guests while adding to their revenues

MITIGATING THE COST OF CLOSURE

India is under a nationwide lockdown for 21-days at least. What no natural calamities, dreaded wars, socio-economic and geopolitical crises could do in centuries of civilization, COVID-19 has done in just a couple of weeks.

DEXTEROUS SMALL HOTELS WILL REVIVE FASTER

There is a certain pride, joy and beauty in being a boutique hotel, almost like an artist and his chef-d'oeuvre, his masterpiece.

THE INDUSTRY SENTIMENT

Horwath HTL India conducted a sentiment survey within the Indian hotel industry to understand the depth of the COVID-19 pandemic effect and the measures to recovery.