CATEGORIES

BACK WITH A BANG

With new ideas, innovative thoughts and fresh perspectives, HICSA 2022 will be centred on resilience

BACK TO THE DRAWING BOARD

From diminished business and profitability, retooling of the manpower pool and driving hard bargains with brand owners - hotel owners and developers have been dealing with a series of challenges since 2020, and continue to do so.

Omicron Dampens Sentiments For Hotel Industry: ICRA

Prolonged lockdowns will impact Q4 FY2022 operating metrics

WHAT'S ON THE MENU?

Frugality, flexibility, innovation and a tech-first approach – that is what F&B managers are serving up

TREATING REMOTE EMPLOYEES FAIRLY IN A HYBRID WORKPLACE

Unconsciously favouring in-office employees—also called distance bias—can make top talent quit

LEADING BY EXAMPLE

Clasping to the winning formula of innovation, renovation, distribution and promotion has helped Nitesh Gandhi of JW Marriott New Delhi drive revenue in a tough market

INDIA'S TOURISM SECTOR SHINES BRIGHT AT EXPO2020 DUBAI

New policy framework to boost tourism growth in India

DECODING THE LOGIC OF DESIGN

Using UX and UI design hotels can enhance smart guest experience and deliver solutions that improve the quality of their stay

THE ADR (ATTRACT, DEVELOP AND RETAIN) STRATEGY

Companies need smart strategies, a conducive growth environment, a healthy work culture, and regular training to succeed in all weathers.

LUCRATIVE HOTEL BOOKINGS DUE FOR A COMEBACK

Long term contracts are going to be a key revenue generator for hotels and a money-saver for group buyers, in a time when bottom lines are contracting

A Life Of Leisure

Over the past three decades and across two generations, the Prasad family has mastered the art of dealing with uncertainties in leisure travel to unearth new possibilities

Coming Home to Odisha

With niche tourism becoming the keyword for travel enthusiasts, the Odisha government plans to promote unique localised experiences through creation of homestays at select areas

Meet, Greet, Learn

While participants at the 12th Hotelier India Awards learnt more about Kimirica Hunter International’s latest products, the brand’s key people also learnt about ongoing hospitality trends from attendees

Easing Things

EaseMyTrip continues to leverage and utilise its vast agent network to grow its holiday booking segment

It All Boils Down To Effective Housekeeping

Following the pandemic, hotels are relooking at their traditional Operating Supplies and Equipment (OS&E) portfolio to ensure better safety and hygiene

EXPO 2020 DUBAI: PULLING OUT ALL STOPS

The global event aims to become a strategic platform for India’s HoReCa sector to meet suppliers, build on key relationships and influencers in the hospitality industry

CUTTING THROUGH THE CLUTTER

As travellers increasingly shun cookiecutter hotels in lieu of boutique properties, hoteliers need to concentrate on experiential hospitality that create memories for a lifetime

INDIAN TRAVEL PLANS AT NINE-MONTH HIGH

47% of Indian adults plan to travel over the next three months, up from 36% in October 2021

EYE ON THE BALL

Given the significant impact their department has on a hotel’s financial goals, here’s how some engineers helped their team to effectively manage controllable expenses

FIGHTING CARBON EMISSIONS WITH INTELLIGENT HVAC SYSTEMS

With the shift towards intelligent solutions and considering the extent of HVAC related carbon emission, hotels are focused on smarter systems to enable energy efficiency

OPTIMISING REVENUE THE SMART WAY

As hoteliers prepare for much-needed business recovery, it is time to get creative while driving revenue for their room inventory

Pushing The Envelope Of Bathroom Design

Traditionally seen as a functional area, hotel bathrooms have now become aspirational spaces, imbued with wellness and luxuriant elements

Picking Winners

Top-notch industry experts came together at the 12th Hotelier India Awards' Grand Jury Meet to select the country's brightest hospitality talent across 20 categories

THE AUDACIOUS HOTELIER

Unafraid to grab opportunities, even in the face of monumental risks, John Spence quit a cushy job to start a resort in Goa. 28 years later, with 44 properties in his portfolio, Karma is smiling upon him

How Digital Transformation Is Facilitating Servitisation

Today, guests expect a consumer-centric hotel experience from the word go, including while choosing a destination. They also want new experiences, faster customer service, the utmost comfort – the list continues to grow. How can hotel operators meet these needs?

What's In Store For Hotel Management Companies?

As trust becomes the key currency, hotel owners will place higher value on transparency, making hotel management companies responsible for everything – from employment practices to marketing messaging

How 5G Will Power Up The Hybrid Workplace?

Significantly higher internet speeds and enhanced connectivity will transform how teams can collaborate online

THE SHORT SQUEEZE

Replacing toothpaste tubes with tabs can enable the hospitality industry to take a huge cooperative step forward towards sustainability

TAKING OFF

Short-haul helicopter service is uplifting pilgrimage and leisure travel - offering convenience, comfort and access to hard-to-reach destinations.

LOOKING UNDER THE HOOD

Rather than chart ambitious strategies in boardrooms, BWH Hotel Group’s Incoming President and CEO, Lawrence Cuculic prefers getting into the trenches to better understand team and partner expectations