CATEGORIES

COCO, FOCO, AND FOFO: WHAT'S THE RIGHT PICK?

Choosing the business model will largely depend on the capital available, growth trajectory, development stage, and brand name

DRIVEN BY DATA

People analytics can help companies to not just recruit the right talent, but also engage and motivate their current workforce to improve overall retention

74% OF HOSPITALITY SECTOR FACES NEGATIVE CREDIT PROFILE

According to ICRA, the second wave has derailed the industry's recovery by almost three quarters

FHRAI SUBMITS CURATED LIST OF SUGGESTIONS TO MINISTRY OF CONSUMER AFFAIRS

These suggestions aim to cover duties and responsibilities of sellers, e-commerce entities while protecting the consumer and hospitality players in case of deficiency in services

FIRST WOO, THEN WOW

With business recovery on the horizon, Nikita Ramchandani explains how JW Marriott Mumbai Juhu is set to meet dynamic challenges with finely-tuned service and product differentiation as well as enhanced guest experience

AMBASSADOR OF LUXURY

Travellers seek meaningful experiences that let them develop deeper connections with the destination, and hotels are gearing up with personalisation options that provide significant gratification

DESIGNED TO INSPIRE

Using eco-friendly building materials adds to the goal of achieving the defined sustainability metrics for a hotel’s development

FOOD FOR THOUGHT

After banishing the buffet, many hotels introspected on their F&B strategies, unearthing ways to curtail overall food cost

GREEN SHOOTS OF HOPE

IHCL offers valuable lessons to hotels keen to get rid of single-use plastics

LEAVING GREEN FOOTPRINTS BEHIND

Contemporary travellers understand the concept of thoughtful travel and hence, increasingly prefer to travel in a sustainable manner

BEYOND THE OBVIOUS

Hoteliers can lead the way in eco-friendly practices by weaving sustainability into every element of their business model

CATCHING THEM YOUNG

It is incumbent on the hospitality industry to curate leadership opportunities for the millennial workforce, since future leaders will emerge from this talent pool

Champions of Sustainability

Given its sheer size, the hospitality industry constantly requires vast quantities of energy, water and food, often resulting in huge amounts of waste. Not only is this damaging to the environment, but also the balance sheet.

GREEN AT HEART

From harvesting produce grown in its gardens to training local farmers in correctly handling wildlife, Aman Resorts shows the numerous ways hoteliers can limit ecological impact

TOKENISM NO MORE

While the hospitality industry has been making significant investments in green infrastructure and sustainable operations, the pandemic accentuated the need to do more

Indian Hospitality Industry's Revpar Falls 39% In Q12021: JLL

Goa grew to be the RevPAR leader in absolute terms due to a 6.4% increase in occupancy levels, while Bengaluru saw the sharpest RevPAR decline in the Q1 2021

REVENUE MANAGEMENT: LOOKING AHEAD TO AVOID BEING LEFT BEHIND

Big Data offers real-time opportunity to analyse guests searching for a specific destination and their spending power, helping revenue managers set the right room rate to attract the right customer

TRYING TWICE AS HARD

Do companies subconsciously enforce higher work standards on women professionals, compelling them to work doubly hard to receive comparable approval as their male peers?

MORE THAN 160 'HYATT LOVES LOCAL' COLLABORATIONS ANNOUNCED

It has evolved to meet the current needs of Hyatt communities and guests, including collaborating with more minority-owned and female-owned businesses

HOSPITAL (ITY) CARES

During the second wave of the pandemic, the hospitality industry nimbly collaborated with hospitals, turning their facilities into self-contained quarantine and self-isolation centers

RELEVANCE OF CARPETS DURING THE PANDEMIC

While tiling is still popular, carpeting is unlikely to disappear from hotel and restaurant designs. As long as disinfected properly, carpets are perfectly safe to use

DUAL BENEFIT

Repurposing their properties as quarantine centers helped ibis hotels maintain business continuity while supporting local communities

DEFAULT ACTION

Will the recent legal dispute between OYO Hotels & Homes Pvt and a Gurgaon-based hotelier cast a shade on the minimum business guarantee- based FOCO model in the hospitality industry?

BE UNAPOLOGETIC, BE YOU

Allyship can answer most problems related to gender diversity, especially bias

75% HOSPITALITY REVENUE WIPED OFF IN FY2020-21: FHRAI

It sought working capital support from the government with lowered interest rate to help hospitality establishments struggling to restart, and sustain, their operations

Food Wastage Requires Greater Attention In Travel And Tourism Post-Pandemic

A GlobalData survey found that growing awareness around this topic will increase pressure on companies operating in the hospitality, travel and tourism sector

NEVER SAY NEVER, EVER

Perseverance, determination and a refusal to back down from challenges helped Chander Baljee, CMD of royal Orchid Hotels build a network of 60 operational properties, within two decades

RETHINKING HOSPITALITY DESIGN DURING THE PANDEMIC

At Hotelier India’s first webinar under the ‘Design Insights’ series, prominent hoteliers and architects offered their opinions about design ethos for the hospitality industry

SELLING THE EXPERIENCE

All advertising strategies technically fall under content marketing, but it is rarely the other way round

FUTURE OF MEETINGS: ALL ABOUT EXPERIENCES

Facilitated by the availability of digital tools and accelerated by the pandemic, hybrid events are here to stay