CATEGORIES

GREEN SHOOTS OF HOPE

IHCL offers valuable lessons to hotels keen to get rid of single-use plastics

LEAVING GREEN FOOTPRINTS BEHIND

Contemporary travellers understand the concept of thoughtful travel and hence, increasingly prefer to travel in a sustainable manner

BEYOND THE OBVIOUS

Hoteliers can lead the way in eco-friendly practices by weaving sustainability into every element of their business model

CATCHING THEM YOUNG

It is incumbent on the hospitality industry to curate leadership opportunities for the millennial workforce, since future leaders will emerge from this talent pool

Champions of Sustainability

Given its sheer size, the hospitality industry constantly requires vast quantities of energy, water and food, often resulting in huge amounts of waste. Not only is this damaging to the environment, but also the balance sheet.

GREEN AT HEART

From harvesting produce grown in its gardens to training local farmers in correctly handling wildlife, Aman Resorts shows the numerous ways hoteliers can limit ecological impact

TOKENISM NO MORE

While the hospitality industry has been making significant investments in green infrastructure and sustainable operations, the pandemic accentuated the need to do more

Indian Hospitality Industry's Revpar Falls 39% In Q12021: JLL

Goa grew to be the RevPAR leader in absolute terms due to a 6.4% increase in occupancy levels, while Bengaluru saw the sharpest RevPAR decline in the Q1 2021

REVENUE MANAGEMENT: LOOKING AHEAD TO AVOID BEING LEFT BEHIND

Big Data offers real-time opportunity to analyse guests searching for a specific destination and their spending power, helping revenue managers set the right room rate to attract the right customer

TRYING TWICE AS HARD

Do companies subconsciously enforce higher work standards on women professionals, compelling them to work doubly hard to receive comparable approval as their male peers?

MORE THAN 160 'HYATT LOVES LOCAL' COLLABORATIONS ANNOUNCED

It has evolved to meet the current needs of Hyatt communities and guests, including collaborating with more minority-owned and female-owned businesses

HOSPITAL (ITY) CARES

During the second wave of the pandemic, the hospitality industry nimbly collaborated with hospitals, turning their facilities into self-contained quarantine and self-isolation centers

RELEVANCE OF CARPETS DURING THE PANDEMIC

While tiling is still popular, carpeting is unlikely to disappear from hotel and restaurant designs. As long as disinfected properly, carpets are perfectly safe to use

DUAL BENEFIT

Repurposing their properties as quarantine centers helped ibis hotels maintain business continuity while supporting local communities

DEFAULT ACTION

Will the recent legal dispute between OYO Hotels & Homes Pvt and a Gurgaon-based hotelier cast a shade on the minimum business guarantee- based FOCO model in the hospitality industry?

BE UNAPOLOGETIC, BE YOU

Allyship can answer most problems related to gender diversity, especially bias

75% HOSPITALITY REVENUE WIPED OFF IN FY2020-21: FHRAI

It sought working capital support from the government with lowered interest rate to help hospitality establishments struggling to restart, and sustain, their operations

Food Wastage Requires Greater Attention In Travel And Tourism Post-Pandemic

A GlobalData survey found that growing awareness around this topic will increase pressure on companies operating in the hospitality, travel and tourism sector

NEVER SAY NEVER, EVER

Perseverance, determination and a refusal to back down from challenges helped Chander Baljee, CMD of royal Orchid Hotels build a network of 60 operational properties, within two decades

RETHINKING HOSPITALITY DESIGN DURING THE PANDEMIC

At Hotelier India’s first webinar under the ‘Design Insights’ series, prominent hoteliers and architects offered their opinions about design ethos for the hospitality industry

SELLING THE EXPERIENCE

All advertising strategies technically fall under content marketing, but it is rarely the other way round

FUTURE OF MEETINGS: ALL ABOUT EXPERIENCES

Facilitated by the availability of digital tools and accelerated by the pandemic, hybrid events are here to stay

VERIFY FIRST, TRUST LATER

A zero-trust IT policy can help hotels mitigate their technological vulnerability while augmenting overall protection and enabling smart segmentation of data

GOING THE EXTRA MILE

Offering upskilling and reskilling opportunities to retrenched employees, or those on furlough, helps increase their chances in securing a new job during an economic slowdown

MUCH ADO ABOUT ‘I DO'

With the intermittent lockdowns, curfews and restrictions hitting the wedding business hard, hoteliers are riding with this tide by proposing thoughtful celebration options to guests

ADVANTAGE: CLOUD KITCHEN

Many restaurants shifted towards cloud kitchens during the pandemic, using their existing kitchens for takeaway and delivery orders. This trend is likely to continue as customer footfalls remain dismal

Getting Through The Pandemic

By keeping food cost and rentals in check, F&B establishments can improve their margins and boost profitability, which is critical in the post-pandemic era

Indians ‘Most Interested' In Future Travel

The American Express Travel Global Report shows a pent-up demand for travel, growing readiness to plan for future trips and rise of the digital nomad

LOVE THY NEIGHBOUR

Besides enjoying higher visibility and engagement in their local communities, ‘Hyatt Loves Local’ is helping its hotels build brand loyalty and drive incremental business

VANDE BHARAT VANGUARD

Eyeballing losses during the lockdown, Hilton Chennai tossed up between life and livelihood and chose to become a quarantine center — a decision that ultimately worked in its favour