The transformative potential of AI is high — but so are its risks. Can embedding trust from the start help your company reap AI’s rewards?
As the use of artificial intelligence (AI) and machine learning proliferates, AI technologies are rapidly outpacing the organisational governance and controls that guide their use. External regulators simply can’t keep up, and enterprises are grappling with increasing demands to demonstrate sound and transparent controls that can evolve as quickly as the technology does.
As has been proven time and again in recent high-profile catastrophes, there are serious operational risks of using AI without a robust governance and ethical framework around it. Data technologies and systems can malfunction, be deliberately or accidentally corrupted and even adopt human biases. These failures have profound ramifications for security, decision-making and credibility, and may lead to costly litigation, reputational damage, customer revolt, reduced profitability and regulatory scrutiny.
THE NEED TO BUILD TRUST
Within the organisation, leaders must have confidence that their AI systems are functioning reliably and accurately, and they need to be able to trust the data being used. Yet this remains an area of concern; in our recent survey, nearly half (48 per cent) of the respondents cited a lack of confidence in the quality and trustworthiness of data as a challenge for enterprisewide AI programs.
Esta historia es de la edición November 2018 de CEO India.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor ? Conectar
Esta historia es de la edición November 2018 de CEO India.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 9,000 revistas y periódicos.
Ya eres suscriptor? Conectar
Five Ways To Win The Consumer Of 2030, Now
To win the data and technology-enabled “smart consumer” of tomorrow, discover the five things every consumer-facing business must do right now
TWENTY FOR ‘20
WILL THE NEW DECADE BE AS TRANSFORMATIVE AS THE LAST? EY EXAMINES THE QUESTIONS THAT WILL SHAPE THE NEXT DECADE
ROBOTS ON THE MOVE
THE MARKET FOR PROFESSIONAL SERVICE ROBOTS IS POISED TO TAKE OFF WITH A VENGEANCE, FUELED BY NEW DEVELOPMENTS IN 5G TELECOM SERVICES AND AI CHIPS
POST-DIGITAL CULTURE SHOCK
COMPANIES AROUND THE WORLD ARE FOCUSING ON DIGITAL TRANSFORMATION, BUT MANY ARE OVERLOOKING THE CULTURE CHANGE NECESSARY FOR SUCCESS
FROM LOCAL TO GLOBAL
Winning sales organisations excel at these five essential capabilities
Shooting for the Stars
MANFRED BAUMANN SHARES HIS INSIGHTS INTO PROFESSIONAL PORTRAITURE
FLYING WHILE BLIND
I AM NOT ONLY AN EXPERIENCED TRAVELER; I AM AN EXPERIENCED BLIND PERSON…
THE ALCHEMIST OF HOSPITALITY
Puneet Chhatwal, the CEO and MD of Tata Group’s hospitality arm Indian Hotels Company, talks about how his company is reimagining and repositioning some of its most renowned brands, raising the hospitality bar, with an eye on the evolving customer and emerging concepts and trends
Robots Can Go All The Way To Mars, But They Can't Pick Up The Groceries?
In the popular imagination, robots have been portrayed alternatively as friendly companions or existential threat. But while robots are becoming commonplace in many industries, they are neither C-3PO nor the Terminator. Cambridge researchers are studying the interaction between robots and humans – and teaching them how to do the very difficult things that we find easy.
How To Create A Growth Mindset?
A growth-oriented mindset must be cultivated among the employees for business growth and sustenance. It requires a good understanding of people and what drives them