SHIFTING PARADIGMS in PERFORMANCE MANAGEMENT
People Matters|February 2021
THE WORLD OF WORK HAS CHANGED, SO MUST THE WAY WE MANAGE EMPLOYEE PERFORMANCE AND MEASURE RESULTS
Mastufa Ahmed
SHIFTING PARADIGMS in PERFORMANCE MANAGEMENT
It’s always the small pieces that make the big picture. Long before the pandemic, top-notch organizations were already debating the relevance of conventional performance management systems and embracing adaptive approaches that are based on a continuous process with periodic checkpoints to facilitate a transparent and merit-based evaluation of work that is employee-friendly. In fact, successful organizations around the world had steadily started replacing their traditional ranking system with innovative performance management solutions.

COVID-19 has changed everything and we have already seen the rise and acceleration of several new trends on how businesses operate. We have seen organizations remodeling themselves to adapt to the changing landscape with new processes. Organizations are already making adjustments to goal setting and ratings while communicating to their employees that they are valued and important.

Top leaders today agree that the performance management system should be reinvented and recalibrated for better aligned results especially after the COVID-19 crisis. A Gartner poll of HR leaders earlier in 2020 showed that 87 percent of HR leaders were considering changes to performance reviews. HR leaders should focus on how to make performance management more useful this year and in the years to come, the report adds.

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