CIO Review - July 2019

In this issue

Speaking the Language: Conversational Platforms in Healthcare - Plamen Petrov, VP, Artificial Intelligence and Reddi Gudla, Director-Technology, Digital Solutions & Experience, Anthem, Inc.

The Next Wave of Conversational Platforms - Rajnish Khare, Head Digital Transformation at HDFC Bank.

Using Virtual Assistants to Drive Consistent, Multi-channel Customer Experiences - Brad Stewart, Head of NLP, AI Enterprise Solutions, Wells Fargo[NYSE:WFC].

Evolution Of Conversational Platforms

Overview:In recent months, few readers have been able to avoid interaction with conversational platforms. At home, we have watched Alexa giving an applause in TV adverts, we have used Siri to find a playlist or, perhaps received the latest Smart Speaker as a birthday gift.

3 mins

Kontiki AI

Transforming Customer Interactions With Conversational UI Platform.

5 mins

CoRover

Improving Customer Satisfaction And Driving New Business Opportunities.

3 mins

The Next Wave Of Conversational Platforms

Though Chatbots or conversational platforms are being tested and used in various forms from 60's, its only in recent years that we have completely embraced this in our everyday life whether asking Alexa for the next song or Siri for the weather update or EVA for all banking queries on the HDFC website and getting satisfied by the responses for most part.

2 mins

Customer Support Reinvented

Technology is completely transforming the travel industry, from top to bottom, but what is less appreciated is the change in travel consumers facilitating the application of technology into new areas of the business.

4 mins

Using Virtual Assistants To Drive Consistent, Multi-channel Customer Experiences

Virtual assistants have become commonplace in modern society, with the wide prevalence of Siri, Alexa, Google Home, and others.

3 mins

Evolutionary Communication

Communication is the fundamental foundation upon which modern society was built. Without words, pictures or symbols we wouldn’t have been mentally capable of developing the process of being able to formulate complex thoughts or ideas or even to express the most basic of our primal needs.

4 mins

Speaking The Language: Conversational Platforms In Healthcare

Conversation PlatformsSignificant advancements related to conversation platforms and related technologies have occurred over the last several years.

4 mins

Read all stories from {{magazineName}}

CIO Review Magazine Description:

CIOReview is a technology magazine that talks about the enterprise solutions that can redefine the business goals of enterprises tomorrow. It is the leading source that shares innovative enterprise solutions developed by established solutions providers, upcoming hot enterprises and is a neutral source for technology decision makers. Published from Bangalore, Karnataka, CIOReview is an excellent platform for the enterprise to showcase their innovative solutions. While India enterprise market is growing exponentially, there is a vacuum among entrepreneurs of enterprise startups. We believe that there is no other platform which gives companies a heads up on the innovative solutions that the startups are working on, what are the needs that haven't been met yet and more. CIOReview will act as a platform allowing high level executives in the enterprises to share their insights, which in turn will help the enterprise startup ecosystem, help technology and business leaders with analysis on information technology trends and give a better understanding of the role that enterprise solutions play in achieving the business goals.