Hotel Business Review - May - June 2023

In this issue

One of the distinctive socio-economic and socio-cultural features currently developing in modern India is the growing segment of women traveller. There is a growing tendency among women to travel solo or with female companions. The Indian hospitality industry to ensure their patronage, have to ensure their safety and well-being. We have discussed the safety factor in the accommodations offered by the hotels and resorts in our Cover Story.
The revival of travel and tourism industry has resulted in an increase in the influx of guests in hotels. This, in turn has increased the need for skilled staff in the industry. Due to new openings and the attrition during the pandemic there could be problems not only during the recovery period but even in the forthcoming years. Business story discusses on the current need for qualified and skilled manpower in the industry.
The Indian Wedding industry is massive and one of the key business segments to contribute towards hotel revenues. The feature in current issue shows how various factors contribute to make this segment a profitable one.
Tableware plays a very important role in presenting food to the guest. The growing role of Tableware in the hotel business is being probed through our F&B section. Laundry service is an integrated part of services offered by hotels industry. The Housekeeping section dwells on the benefits of having an on-premise laundry.
The hotel industry cannot afford to ignore the unimaginable potential loss of business due to the presence of pests, where care, sensitivity and eye for detail are mandatory requirements. Various procedures being adopted by the industry to checkmate these pests, is discussed in Operations section.
Besides these relevant issues for the industry, the comprehensive information between the covers is expected to give our valued readers an engrossing time.

Propelling Growth & Inspiring Success in the Hospitality Industry

Ayon Bhattacharya's career trajectory spans across three decades in various International and Indian Hotel chains. It has been one of consistent success with sound leadership, as demonstrated by his impressive tenure at The Orchid Hotel Pune. As a testament to his excellence in this role, he was elevated to the position of Vice President, West India, The Orchid Hotels and Resorts (Kamat Hotels India Ltd). Under his guidance the region has flourished, experiencing significant growth and acclaim in the hospitality industry. His exceptional leadership skills, combined with his extensive knowledge of the hotel industry, have been instrumental in driving the company's success. Here he gives an insight into his leadership philosophy and management style

4 mins

Safety of Women Guests

With celebrations of woman’s day earlier this year, one saw the distinct visibility of woman empowerment. Today, there is a growing tendency among women to travel solo or with female companions. According to a report by IndiaSpend, over 75 million women in India, who are single out of choice, are socially and financially independent, which could be one of the reasons for solo-travel among them. These travellers not only want ‘me-time’ which could be the reason for solo travel, but they are also keen on exploring scenic and culturally rich destinations. For them health and safety also takes precedence. They want – and choose hotels which provide them safety. Thus hotels, to ensure their patronage, have to ensure their safety and well-being. With rising percentage of solo-women travellers, this has become essential for hotels industry. Ashok Malkani views the safety factor in the accommodations offered by the hospitality industry.

9 mins

Skilled Staff Needed to Boost Hotels

Post pandemic has seen a revival of travel and tourism industry resulting in an increase in the influx of guests in hotels. This, in turn has increased the need for skilled staff in the industry which had seen many of the trained employees bid adieu to the industry forever. With the hotel industry set to escalate, not just to its previous levels but exceed far above it, there is an urgent need for staff which is trained in all the intricacies of guest satisfaction to ensure growth of the property. And since the industry has gone through changes which have necessitated adoption of advanced technology, the employees must have, or acquire, the skill and know-how of these technological advancements. These would gratify the guest and help in increasing the popularity of the property. Ashok Malkani takes a look at increase in travel and tourism, its effect on hotel industry and the qualifications and talents needed for the hotel employee currently.

8 mins

Wedding Segment for Revenue Growth

After the big hiatus, the hospitality industry is seeing significant growth in wedding banquet operations. There is no doubt that the Indian Wedding industry is massive and one of the key business segments to contribute towards hotel catering and banqueting revenues. Several factors contribute to make this segment a profitable one, namely Décor, Food & Beverage and Service. Hence, the industry leaders aim to keep a step ahead in curating personalised wedding experiences to create a niche in the market.

4 mins

Crockery Selection

It is said that food is first eaten or for that matter savoured with eyes, that is, if the food is nice to look at then the appetite grows. For the food to look nice a lot of importance is given to the plate in which it is dished out so that it is good to look at and at the same time convenient for the customer to have food from.

7 mins

Fazlani Nature's Nest - A Wellness Retreat!

Fazlani Nature's Nest is a hidden gem nestled on 68 acres of lush greens, offering breath-taking views of Andra Lake and the majestic Sahyadri hills in Maharashtra. This enchanting abode truly embodies the essence of nature.

6 mins

"Being a trusted mentor to my team and achieving success together is incredibly rewarding and fulfilling”

A seasoned hospitality professional with over 16 years of experience in the industry, Jagdeep Nambiar currently holds the position of General Manager at Fazlani Nature’s Nest. Jagdeep’s expertise lies in managing luxury properties, where he focuses on guest satisfaction, employee engagement, and overall business growth. Under his leadership, Fazlani Nature’s Nest has achieved remarkable success in terms of guest experience and business growth. He has implemented several initiatives to enhance guest satisfaction, including unique wellness programs, eco-friendly practices, and sustainable processes. Here he gives us an insight into his work philosophy

3 mins

Making Hospitality Inhospitable for Pests

The presence of pests in the hospitality industry has always been unacceptable. Bed bugs have been a bane for hotels. Let’s take a look at some of the procedures being adopted by the industry or should be adopted by the industry to checkmate these pests.

6 mins

In-house Laundry

Setting up an in-house laundry may not be as expensive as it is often made out to be and the benefits of having an on-premise laundry are many including extensive control over the cleaning process

4 mins

"I like to Evolve and Progress with the Passing of Time"

A highly accomplished professional with extensive experience in the hospitality industry, Rohit Bajpai is currently holding the position of GM at Sheraton Grand Palace Indore. Armed with a Diploma in Hotel Management from IHM Mumbai, his remarkable journey includes stints at Shangri-La Hotels and Resorts, Royal Orchid Hotels, Hilton, and Radisson Hotel Group. Each role further honed his skills, amplifying his expertise in hotel operations, food and beverage management, and customer-centric service. In an exclusive interview with Sharmila Chand, he talks about his work philosophy and more....

3 mins

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Hotel Business Review Magazine Description:

Today hotel professionals in India are seeking innovative strategies to grow their business along with new ideas and opportunities and current issues that affect their companies. This includes strategies in managing successful hotel operations, knowledge of purchasing products and services and other business opportunities and know-how. They want accurate, reliable, unbiased information from a company they can trust. 
“Hotel Business Review” covers front and back of the house facilities and general hotel management along with regular features. All aspects of successful hotel management, with specific case studies reflect through the articles featured. Unlike other magazines aimed at the hospitality industry, “Hotel Business Review” retains its unique niche as the only magazine devoted exclusively to hotels.
Hotel Business Review - the first and only bi-monthly magazine exclusively focused on the Indian hotel business. The magazine provides exclusive editorial content with a specific objective to produce valuable information sources, to assist hotel executives in maximizing their business. It offers fresh information on leadership styles and management techniques to key decision makers in the hotel business. 
The editorial focus is on Trends, Business, Technology, Engineering, Equipment, Design, Food & Beverage, Sales & Marketing, Manpower & Training and Finance. 
The circulation of the magazine offers maximum qualified respondents with the highest volumes of purchases. The primary focus is on Corporate Management, Projects & Facility Planning and top-end Operational Management of the business. 
The readers are Owners, Directors, CEOs, Vice-Presidents, Corporate Heads (Chains), Project Managers, Facility Planners, General Managers, Executive Engineers, Materials Managers, Consultants; the key people seeking information to compete in the market place. The magazine serves hotels, resorts, spas, clubs and offices of corporates / franchise/ chains / developers / consultants / architects / engineering and design institutions.