Banking Frontiers - November 2024

In this issue

In this month’s edition, we spotlight a range of companies upshifting to reach new heights. Discover how these organizations are propelling growth across every aspect of their business in our must-read cover story!

But there’s more! Dive into powerful thought leadership articles that are shaping the industry:

- Campaign Reaches 60M; App Downloads Up 33X
- HDFC Life: Deepening Customer Relationships with Intelligent Automation
- APAC Financial: Powered by Talent, Driven by Technology
- Automated, Adaptive, AI-enabled Architecture is a must
- A model for cloud adoption - Zurich Cantonal Bank

Join us for an inspiring read filled with innovation, strategy, and growth across industries!

Customers attracted to electronics, travel & dining

Uttam Tibrewal, Executive Director & Deputy CEO at AU Small Finance Bank, highlights the key attractions of festive offers:

2 mins

Campaign reaches 60 mn; App Downloads up 33X

Devam Sardana, Business Head at Lemonn, is seeking to attract a large number of new investors into stock markets:

2 mins

HDFC Life Deepens Customer Relationships with Intelligent Automation

In the competitive world of life insurance, customer experience reigns supreme.

1 min

Tailored insurtech solutions extend the footprint

How can an insurtech create value for its customers? Bhushan Sheth, Chief Risk Officer at Zopper Insurance Broker, gives examples relating to customer satisfaction, innovation, distribution, and more:

2 mins

RBI announces UPI limit enhancements & new beneficiary verification facility

The Reserve Bank of India has introduced key enhancements to the Unified Payments Interface (UPI) to further boost digital payments and ensure greater inclusivity in India's financial ecosystem.

1 min

RegTech Can Future-proof Compliance at Top Indian Banks

Strengthening Compliance to Meet Global Standards and Avoid Penalties with RegTech

3 mins

APAC Financial: Powered by Talent, Driven by Technology

Startups often have captivating stories of their business journeys. However, APAC Financial Services offers a unique narrative - a journey focused on its people.

5 mins

New Leader, New Frontiers

K.V.S. Manian takes charge of the bank at a crucial time when the bank is poised to press the accelerator:

3 mins

Utkarsh Bank takes a liking to Boxing and Kicking

Utkarsh Small Finance Bank has taken a liking to boxing and kicking. It has partnered with a nationally renowned boxer Mary Kom - and an equally renowned footballer - Sunil Chhetri. Both these sports celebrities have signed up as brand ambassadors for the bank.

2 mins

New Leaders, New Strategies, New Frontiers

Shifting from a narrow road to a highway - that is the future for Bandhan Bank:

4 mins

Citi & Mastercard join forces to transform global cross-border payments

Citi and Mastercard have announced Ca collaboration to offer cross-border payments to Mastercard debit cards in 14 receiving markets worldwide, with plans for further expansion.

1 min

From human touch to digital touch

In an era of rising risk, what is interesting is the transformation of personal perspectives of risk professionals. Two Chief Risk Officers, Rakesh Bansal from Hero Housing Finance and Satyanandan Atyam from Tata AIG General Insurance, share their personal perspectives:

6 mins

Retention Boosters: Salary, Training, AI & Analytics

Fintech companies are undertaking a wide variety of practices to retain talent:

8 mins

Fascinated by AI, ML, NLP & Computer Vision

An HR professional, founder of Radian Finserv, Sumit Sharma, reveals his personal thoughts and perspectives on aligning technology and business:

3 mins

Balancing Tech, Skills & Costs

CEOs of insurance, bank and fintech explain the balance between tech, Al, skills and costs for achieving business goals:

9 mins

Upshift

To rise to the next level, BFSI companies are upshifting every aspect of their business, including front office, back office, brand, HR, legal, etc. Banking Frontiers looks at a spectrum of companies upshifting themselves:

5 mins

Universal Sompo: 71% Increase in Learning Hours

Universal Sompo General Insurance offers a range of insurance plans, including health, motor, travel, and commercial policies.

5 mins

Zoroastrian Bank: Multiple awards for being the Best

Established in 1927 by Sir Hormusjee Cowasjee Dinshaw Adenwalla, Zoroastrian Bank is a prominent urban cooperative bank headquartered in Mumbai, India.

7 mins

Savington Upshifts: 48% Faster, Churn down 31%

Savington International Insurance Brokers LLC, founded in 2006 by Dev Maitra, is a prominent insurance provider in the UAE.

4 mins

Fino sparkles with technology & brand upshift

Fino Payments Bank started operations in June 2017, providing banking services to mass market customers, who are largely rural-based.

4 mins

Bangladesh Finance: 25% faster customer service; 15% higher customer retention

Bangladesh Finance, established in 1999, is a leading financial institution in Bangladesh.

5 mins

Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze

Even as AI is finding its place in the cyber security domain, an entirely new frontier of ethical challenges awaits.

3 mins

Fraudsters too gain ground as real-time payment systems grow

There is a need for the technologies behind the real-time payment systems to gain a march over the methods of fraudsters:

5 mins

Automated, Adaptive, Al-enabled Architecture is a must

Security heads from 2 BFSI companies reveal the key cyberfrauds and strategies to combat them:

4 mins

RBI Governor urges NBFCs to adhere to fair practices code

The Reserve Bank of India (RBI) Governor has urged Non-Banking Financial Companies (NBFCs) to strictly adhere to the Fair Practices Code, emphasizing sustainable growth and robust risk management in the sector.

1 min

A model for cloud adoption - Zurich Cantonal Bank

The bank is had opted for cloud to offer better service to its customers:

3 mins

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Banking Frontiers Magazine Description:

Banking Frontiers is a monthly B2B magazine that covers the activities of the finance sector in India. It covers their activities in the areas of Technology, Security, HR, Marketing, Growth, Expansion, Risk Management, Compliance, Tie-ups, etc.The Banking, Financial Services and Insurance, or BFSI, sector is today the most happening sector - be it the excitement of challenging business models, or products and services or mergers and acquisitions or pure organic growth or the response to globalization.