CATEGORIES
Use Open Source for Safer Generative AI Experiments
Commercial Al services can put proprietary data at risk but there are alternatives.
The Working Limitations of Large Language Models
Overestimating the capabilities of Al models like ChatGPT can lead to unreliable applications.
When Doing Less Adds Up to More
Companies that reduce and simplify workload on the front lines find that they can position employees to deliver a better customer experience
Balancing Valued Tradition With Innovation
When your product is a beloved classic, how do you update it to attract new customers?
International Tax Reform the C-Suite Can't Ignore
For decades, nations competed to attract businesses with tax breaks. A new agreement among OECD countries is about to change that
Don't Get Distracted by the Hype Around Generative Al
Tech bubbles are bad information environments
The Unequal Rewards of Peer Support at Work
Research shows that men benefit more from supporting colleagues than do women
How Digitally Mature Is Your Finance Office?
CFOs who are digital leaders prioritize developing seven key capabilities to unlock the power of data and analytics
The Missing Discipline Behind Failure to Scale
Companies make significant investments in developing and incubating new business initiatives, but too few follow a rigorous path to scaling their ventures
How Professional Services Firms Dodged Disruption
Adopting a dual mindset of paranoia and pragmatism can keep incumbents nimble amid changing market dynamics.
Predictive Models Can Lose the Plot. Here's How to Keep Them on Track.
Algorithmic inertia can result in guidance that leads businesses astray
Navigating Risk and Disruption: Skills and Tactics for an Uncertain Future
Three years ago, organizations around the world were caught flat-footed by a long-predicted risk whose emergence was no surprise to anyone who had been paying serious attention to global public health issues
Tech at the Edge: Evaluating the Potential of Emerging Tools
Evaluating the Potential of Emerging Tools
How E-Commerce Companies Can Reduce Returns
Research shows that product returns decrease when online shoppers receive orders in a single, consolidated delivery.
What an FTC Noncompete Ban Could Mean for Workers and Businesses
Research shows that noncompete agreements depress worker wages and mobility and make it harder for new businesses to start, scale, and hire talent. So why are they everywhere?
New Threats to the Subscription Model
Inflation and supply chain disruption might make it harder for businesses to meet their obligations to customers on subscription plans.
Why Companies Employee Chart a Career Path Should Help Every
Providing career development to all employees requires a commitment to clarifying pathways for growth and giving everyone opportunities to build new skills.
Become a Better Problem Solver by Telling Better Stories
One of the biggest obstacles to effective decision-making is failure to define the problem well. Invoking the power of narrative and a simple story structure can help ensure that teams are solving the right problem.
Why Innovation Depends on Intellectual Honesty
Fostering psychological safety isn’t enough if managers don’t pay particular attention to creating conditions for healthy debate.
strategizing Across Organizations
Capitalizing on big opportunities and solving systemic problems will require organizations to come together to develop strategies as a group.
Rethinking Hierarchy
We need to reconceive managerial authority for today’s business environment not eliminate it.
Mining Underground Innovation
Many R&D employees proactively engage in innovation efforts not sanctioned by their managers. Organizations must find ways to surface these projects so that they can gain broader benefits.
Level Up to Strategic Data Sharing
Your data assets are key to developing new value for your customers and giving you clout in digital ecosystems.
HR for Better Reimagining Well-Being and Performance
Organizations must rethink historical divisions between talent and benefits groups if they are to more effectively help workers develop the psychological skills to thrive now and in the future.
The CEO Is Leaving. Now What?
A three-phase process can help your organization navigate the boss’s departure and transition smoothly into new leadership.
Saving Management From Our Obsession With Leadership
Lofty notions of leadership have captivated our collective imagination — and we've underappreciated and underinvested in the everyday management skills that organizations desperately need.
Women Are Stalling Out on the Way to the Top
Here’s what we’ve learned from 40 years of data on executives in the largest U.S. corporations.
Can Design Thinking Succeed in Your Organization?
Many leaders become discouraged when design thinking doesn't get the results they expect. They can improve the odds of success by assessing the readiness of their organizations and preparing their teams for a different problem-solving process.
Meet the New Board — Same as the Old Board
Many companies are just going through the motions of recruiting more diverse board members. It’s time to get serious about board refreshment.
Closing the Governance Gap in Joint Ventures
Businesses are increasingly partnering to meet their strategic objectives but neglecting governance puts JVs and their shareholders at risk.