When BWH Hotel Group’s President and CEO, David Kong announced his retirement in September this year, it took most people by surprise. One of the industry’s longest running CEOs, he had joined Best Western Hotels & Resorts in 2001 and was named CEO three years later. During this 20-year journey, he transformed the company and formed BWH Hotel Group. His exit will, understandably, leave an indelible mark on the entire hotel industry.
As the incoming President and CEO, Lawrence ‘Larry’ Cuculic is well aware knows he has big shoes to fill, when he takes charge in December 2021. Calling Kong a visionary who transformed BWH Hotel Group into a global hospitality powerhouse, he pointed out that despite the hard ships endured during the pandemic, the organisation is in the strongest financial position in the company’s history – all thanks to Kong’s far-sighted strategies.
“We continue to celebrate tremendous successes, including industry-leading guest and hotelier satisfaction and record-breaking RevPAR growth. I intend to continue building on our many successes by increasing brand revenue delivery to our hotels, ensuring we are well-capitalised, increasing scale in a responsible manner, and continuing to provide superior care to our guests,” Cuculic announced. “Importantly, I want our hoteliers to know that we are a family that stands together, shoulder-to-shoulder, when times are tough, and our guests to know that when they enter our hotels that they will be welcomed and their expectations will not just be met, but rather will be exceeded.”
THINGS IN THE WORKS
この記事は Hotelier India の November 2021 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です ? サインイン
この記事は Hotelier India の November 2021 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
The Big Fat Indian Wedding
With a slew of initiatives, hotels are ensuring that the wedding day is special for the couple as well as for the hotel's bottom line.
An Organization Of Rainmakers!!!
Rainmakers are revered for their ability to generate income (rain) for an organization by cracking deals, attracting clients/guests and holding on to them; often, for a lifetime... Revenue generation (rainmaking) is the job of everyone on the team.
Hospitality: A Rewarding Career Awaits
Delving into the roles and responsibilities that professionals in the field of hospitality can undertake in carving a rewarding career.
"India is my first baby!"
Bader Ali Habib, Regional Head of Proximity Markets, Dubai Department of Economy and Tourism, gets candid.
The Essence of Landscape Architecture
Innovative landscaping can enhance the luxury hospitality experience by enriching guest interaction with the natural world.
Teaching the Art of Tea
The first global tea artist from India, teaching the art of making and drinking fine tea, Susmita Das Gupta talks about her mission to make Indian specialty tea reach a global audience.
Feeding Profits
Food and beverage is driving revenues in hospitality in novel ways as hotels innovate with new-age experiences.
Acing the Revenue Game
Hotels are looking at new avenues to generate revenues that go beyond rooms and food.
The Power of Predictive Maintenance
A strategic approach to enable Indian hotels to become leaders in sustainable hospitality.
Shaping a Sustainable FUTURE
To mark the occasion of World Environment Day this month, we find out how the hospitality industry is paving the way for a greener, healthier tomorrow...