Deliveroo Singapore is the newest delivery service to take the island’s food scene by storm, setting itself apart with premium restaurant fare, expeditiousness and a big focus on customer service. Here, we get a glimpse at what the thriving new startup is all about, and talk to the man behind it, Spanish expat Tristan Torres Velat.
Already a popular service in London since 2013, Deliveroo has been a game changer for those in Singapore looking to enjoy good food from high-quality restaurants that don’t normally deliver – we’re talking first-rate eateries like Meat Liquor, Bergs, PS.Cafe Petit, Chopsuey Cafe, Potato Head Folk, Motorino Pizzeria, Muchachos, Kinki, Wine Connection Tapas Bar & Bistro, Gaest, The Halia at Raffles Hotel, Dapper Coffee and Club Street Social, among others – in the comfort of their own homes or offices, and with an average delivery time of 32 minutes. What’s more, Deliveroo charges a fixed fee of just $3 for orders over $25.
“After living in Singapore for three years with kids, I realised that ordering food here wasn’t easy,” says Tristan. “I’d never know when my meals were going to arrive, and it seemed acceptable to assume that delivery time would be 60 to 80 minutes! So, when I was contacted by Deliveroo, I began thinking about how I could really improve the food delivery business here.”
Tristan adds, “I really fell in love with Deliveroo when I went to London. It was peak time and raining, and I decided to see how good the service was. I ordered and then went into the shower; before I even got out, the food was at my door – it only took 21 minutes. In that moment, I realised that this company had the capacity to change the food delivery market in Singapore.”
So, Tristan – who previously worked in Manila for one of Southeast Asia’s leading e-commerce platforms; prior to that, he was Vice-President of Sales at Groupon in Spain – began working with Deliveroo Singapore in October 2015, operating as the single office employee with four drivers. By February 2016, the company had 35 office employees and a fleet of 300 drivers.
All-round quality
この記事は EL Singapore の April 2016 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です ? サインイン
この記事は EL Singapore の April 2016 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
6 Ways To A Super Smile!
Aesthete Smilestudio has an experienced team of dentists who provide a comprehensive range of services that meet the individual needs of each patient. Here's their advice on how to achieve an amazing smile - and the health benefits that can follow.
Pain and Shine
It was the usual Singaporean day, with a bright, sunny sky and not a cloud in sight. And, also in typical fashion, the world suddenly turned dark as the heavens opened.
SuccessTUT Yet Stressed?
How are you, really? According to a study by the Institute of Mental Health, one in seven people in Singapore has experienced a mental disorder in their lifetime.
Empowering amily & Child
As parents and caregivers diligently seek out therapeutic care for a child, they too may need support. DR BRIAN and CHLOE BENJAMIN of Benjamin Psychological & Therapeutic Services (Benjamin PTS) share how both parents and children can thrive.
CARING FOR A CURVED SPINE
Physiotherapist HAN YEN has a special interest in helping people who suffer from scoliosis. Here she tells us more about the symptoms, causes and treatments she uses to ease the condition.
Why We Love This Holland V Salon
Holland Village is dotted with great salons, but The Hair Lounge stands out for offering not only super chic haircuts and colour but top-notch service that turns every visit into a treat. In fact, some of us here at EL have been going there for years!
A Spa scape
If you love to unwind with some pampering in a luxurious spa, this one could be for you! We head to one of our favourites here in Singapore.
Lookin' Sharp!
Gents, up your suave factor with a perfectly fitted bespoke suit from one of these four top tailors in Singapore. There's something for the ladies too!
Looking for a Push Present?
Buying jewellery as a push present has become popular recently. These gifts, often given by partners to new mums, are tokens of appreciation and reminders of the journey of bringing new life into the world.
East Coast Chic
With its green parks, glistening water and charming cafés, Singapore's East Coast is all about laidback tropical vibes. Here, KARA BENSLEY of Joo Chiat boutique The Wyld Shop styles two fabulous outfits-of-theday (OOTD) that will see you through exploring the best spots in the neighbourhood - and all around Singapore - in style!
