CATEGORIES
Cool Winds Of Change
Given the increasing energy costs, hotels are showing a growing inclination to invest in energy-management solutions
A Luxe Affair
Architects and interior designers are re-interpreted the idea of bathrooms to create areas that offer stylish spaces for relaxation and revitalisation
Skin Deep
The extensive world of surface finishes helps hoteliers embrace a richer ambience at lower cost and easier application
The Brand Promise
JW Marriott's perception is all about the brand promise, feels Jatin Khanna, general manager, JW Marriott Pune
The Role Of A Revenue Manager
The role of a revenue manager today isn’t just about crunching the numbers – it’s a 360 degree cycle of profit making through innovation
The Invisible Monster
Hotels need to be aware of the hidden danger in the pools - Legionella - a bacteria that can be lethal, say Dr Nilesh Amritkar and Anuprita Raichurkar, of Envirocare Labs
Hotel Build 2016
The fourth edition of Hotel Build was a resounding success with information and knowledge exchange in the forefront
Hit Refresh
On its 50 th anniversary, Lindsey Ueberroth, CEO, Preferred Hotels & Resorts reveals how the brand is expanding its hotel portfolio and refreshing its loyalty programme
At Your Service
Excellent guest service is at the heart of the hospitality industry, but delivering it consistently can be tricky. Faiz Alam Ansari, complex general manager of Aloft Bengaluru Cessna Business Park and Sheraton Grand Bengaluru Whitefield Hotel and Convention Centre shares his successful strategies with Vinita Bhatia.
Say It Again, Partner
Small luxury hoteliers and developers can forge healthy partnerships if they communicate their expectations clearly at the project's onset, Ashish Vohra, founder and CEO of jüSTa Hotels & Resorts informs Vinita Bhatia.
The Big Developers' Debate
Developers, hotel owners and stakeholders meet to discuss the challenges they are faced with.
Collaborating For Success
Global Hospitality Technology Professionals' seminar in collaboration with China Hospitality Technology Alliance underlined the need for connecting communities for mutual benefit
Set For The Social Currency Windfall?
The increasing chatter in cyberspace and emergence of new technologies in social media means that hospitality brands have plan their digital strategies well in advance
Tech Takes Centre Stage
Abdul Kareem, purchase manager of The Leela Palace Chennai tells Vinita Bhatia how tech is omniscient in its procurement division, with almost 80% processes becoming tech-oriented
Lip Service No More
Till a while ago, diversity hardly figured as a topic of interest at corporate discussions. It has finally grabbed a seat, and eyeballs, at the management table
From Motivation To Action
Till a few years ago, sustainability was a hotly debated topic in boardrooms during annual presentations.
Go Big, Go Green
Shobhit Sawhney, GM, Park Hyatt Goa Resort and Spa shows how going green serves a dual purpose – saving the planet whilst upholding the brand’s value amongst guests
A New ‘Andaz'
The recently opened Andaz Delhi redefines guest experience by celebrating the local spirit
The Second Fiddle Treatment
Has the Indian travel, tourism and hospitality industry got a raw deal with the GST?
Setting New Standards
nearbuy FoodFood Top 100 Awards 2017 becomes the game-changer
A Sleep Experience Like No Other
With 147 years of heritage, Simmons is a forerunner in technological innovations in the bedding industry. Some of these breakthroughs include the 1925 revolutionary Simmons® Original® Pocketed Coil® invention, the king and queen size mattress in the 1950s, the non-flip mattress in 2000s and the e-ION Crystal series that took the bedding industry by storm.
Stepping Out of the Shadows
There was a time when housekeeping associates would work unobtrusively in the background. However, given the key role they play in ensuring customer satisfaction, hotels are grooming them to engage with guests tactfully and graciously, finds Vinita Bhatia
Wilmax England Launches New Tableware Range
Tableware and crockery brand, Wilmax England launched its Bambooware line in 2016. The company has now rolled out new models in this range recently made from the finest sourced bamboo. Globally, bamboo has become a popular tableware material, and the latest collection is a result of Wilmax’s recognition of this trend. The company also introduced a slateware series made from volcanic sedimentary rock last year.
Matters Of Exquisite Taste
When it comes to furniture and furnishings, hotels live to keep things minimalistic with touches of of rusticity and splashes of fun
The Hotel Of The Future
Jean-Michel Cassé, Chief Operating Officer – India and South Asia, on bringing luxury hotels such as Raffles to India, the ratio of branded inventory against unbranded and what it means for the hospitality sector, and the promises held by Artificial Intelligence.
Expanding Possibilities
Having signed its very first hotel in Dubai with Al Waleed Real Estate, Rattan Keswani, Deputy MD, Lemon Tree Hotels, and Director, Carnation Hotels, talks about the journey ahead.
The D-Day
The jury meet for the 10th Annual Hotelier India Awards witnessed a day-long process of intense scrutiny, debate and deliberation to rightfully identify the best in the industry
Not Yet A Traveller's Paradise
Sandeep Gupta, Executive Director, Asian Hotels and MD, Arya Hotels & Consultancy, on why India fails to attract more tourists and the changes we need to make on the government level.
Transforming Guest Experience
Even as technology transforms the hospitality sector, a few niggling problems remain.
IHCL Makes The Right Seleqtions
The hospitality marque upends the concept of discerning luxury hotels by launching SeleQtions, its collection of curated hotels that are slices in time and offer immersive experiences. Puneet Chhatwal, managing director & ceo of IHCL, in an exclusive conversation with Hotelier India.