CATEGORIES
Making Room for Hygiene
Adequate training, strict supervision and ensuring safe and healthy working conditions of the cleaning staff are key to maintaining room hygiene in a hotel.
Legacy Secured
JK Khurana Dedicates Lifetime Achievement Award to Son Vicky Khurana and daughter-in-law Seema Khurana, as he entrusts Venus Industries to the Next Generation.
"It is the Journey Itself, Marked by Innovation and Development that I Relish as much as The Final Product"
Somesh Agarwal, Chairman and Managing Director, Rockwood Hotels and Resorts
Ensuring Menu Success
A new menu is considered an excellent way to get the visibility and break the monotony. No wonder, chefs are always thinking about introducing new dishes in their menu several times throughout the year.
Wooing Millennial Guests
Understanding millennials goes beyond demographic data and analysis. Interestingly, it involves comprehending their values, preferences, and the desire for offbeat experiences. Latest technology, sustainability elements, and cultural immersions play a key role.
Ensuring Success of a Hotel
The hotel industry can be rough and tumble, but not if you have the right formula for success. The world is undergoing a major shift in decision-making and buying power, and it's changing the hospitality industry. The only way to see continued success is to prepare for these inevitable changes. The varying and shifting mind set of the guests has to be gauged accurately to ensure continuous popularity, recognition and reputation of the hotel. Ashok Malkani discusses about the need for the industry to gauge the new trends among the guests and their changing preferences for the success of the property.
All About Resorts
Mention resorts and several people's imagination generally visualize a lavish and extravagant accommodation. But one would believe that a star hotel would provide the same.
DS Group Launches InterContinental Jaipur Tonk Road
InterContinental Hotels & Resorts and DS Group, announces the grand unveiling of InterContinental Jaipur Tonk Road following a monumental transformation.
Novotel Jaipur Convention Centre Opens Its Doors
Accor has launched its 24th Novotel property in India, with the opening of Novotel Jaipur Convention Centre (NJCC).
IHCL Signs New Properties
HCL The group announced the signing of its first hotel in Itanagar, Arunachal Pradesh. The Greenfield hotel will be branded Vivanta.
The Fern Hotels & Resorts Launches New Properties
The Fern Hotels & Resorts, India's leading sustainable hotel chain, has announced the launch of The Fern Residency Subhash Bridge, Ahmedabad.
Fortune Hotels Expands its Southern Footprint
As Fortune Hotels continues to grow and grow its offerings in south India, it will now have new alliances in Tamil Nadu. Fortune Hotels has signed new properties in South India.
Hilton Introduces Curio Collection by Hilton to India
Hilton announced the signing of the first Curio Collection by Hilton in India through a franchise hotel agreement between Hilton and Roach Life scapes Pvt.Ltd., marking the brand's debut in the Indian market.
Ambiente 2024
ambiente January 26-30, 2024, Frankfurt Fair and Exhibition Centre, Germany
Fostering a Culture of Excellence
Atul Upadhyay, Executive Vice President, Pride Hotels Group
Personal Touch with Technical Efficiency
Far from making services indifferent, smart technologies have the potential to make guest experience more interactive and fulfilling at individual level
Enhancing Guest Experiences
The Aromatic Symphony of Hotel Scents
Enhancing the Appeal
It is being widely believed that people eat with their eyes first. Unlike most popular notions, this actually may be true! We know for sure that if a dish is not appealing to eyes, in many cases it would not induce us to partake that dish. This makes food plating and presentation a crucial aspect of the food service industry, especially in this age of increasing numbers of discerning consumers in the industry
Housekeeping: The Heart of Hospitality
From the mundane job of cleaning to the creative chores of styling and being the ears and eyes of the hotel in ensuring security, the housekeeping staff plays multidimensional roles in presenting a hotel in its best
Investing in Hotels
India has witnessed a significant growth in footfall of both domestic and international tourists, after the impact of the Covid-19 pandemic
Experience Cultural Heritage at.....Heritage Hotels
Retro style has become popular in hotels, as in other industries. Many countries have taken initiative to use their unique heritage and cultural resources to attract tourists
Fostering Memorable Guest Experiences
Vivek Sharma, General Manager, Bengaluru Marriott Hotel Whitefield
Clean Chemicals
Ignoring the harms associated with the usage of low quality or higher quantity of cleaning chemicals could be hazardous for workers
Revamping a Coffee Shop
A coffee shop is extremely important for the image of the hotel. It experiences maximum movement through its opening hours. This is where people meet up during non-meal times as also for the quick bite during busy schedules. It is the coffee shop where most visitors end up waiting if they have come to meet any guest in a hotel.
"Be empathetic, passionate and keep a keen eye on excellence"
Souvik Bhattacharya, General Manager, Taj Holiday Village Resort & Spa, Goa
Taj Holiday Village Resort & Spa, Goa
Sprawling across 28 acres of lush landscaped gardens, on the pristine shores of North Goa, is Taj Holiday Village Resort and Spa, an iconic haven that offers an unrivalled experience of luxury and natural beauty.
Blending Culture & Style
Hotel Sangam, one of the oldest and most prestigious hotels in Tiruchirappalli, TN, had been around for more than four decades. Trichy, as it is more popularly known, is an ancient city on the banks of river Cauvery in India's southern state of Tamil Nadu.
How to Win Hotel Guests' Loyalty!
A competitive marketplace throws lots of challenges and opportunities for the hotels to device their best strategies in place. The foremost challenge common to all hotels is seeking to attract new guests to their property. The second challenge as a follow up is to retain their loyalty.
Pillars of Hospitality Industry
Marketing and sales are essential areas in the hospitality industry, which not only depends on room revenue but also on F&B and other areas. The sales and marketing team is responsible for maximizing the hotel's revenue. This department is tasked with earning revenue from various verticals like room occupancy, event spaces, leisure facilities, restaurants, etc. And it is definitely not a cake walk as there are various problems that it has to tackle like seasonality, competitors, et al. Ashok Malkani tries to fathom the department's problems and the strategies they adopt to tackle the issues as well as the latest trends in marketing in the industry.
Going Green
\"Tradition is the democracy of dead!\" said Hitler. This would be highly appropriate for the present day scenario of the hotel industry which has not only to adopt itself to suit the needs of the international traveler in terms of opulence and service but also becoming eco-friendly. The awareness of preservation of ecological balance has led to the concept of Eco Hotels or Green Hotels. Over the last couple of decades going green has been amplified in India. Several hotels are adopting new techniques like installation of renewable sources, insulated facades, waste management systems, etc. Ashok Malkani examines various aspects of going green.