People Matters - May 2021

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Empowering ‘Experience’

The COVID-19 pandemic forced talent leaders globally to rethink one question — are your workers truly satisfied? Or are they just keeping the wolf from the door because of a difficult market? And the result is evident — the new workplace is more human with organizations clearly shifting their focus inward. We have seen a sharp rise of people-first cultures, and humanistic work ethics across organizations globally. While most organizations did a decent job of taking care of their workers' needs including well-being during the initial days of the pandemic, the needs are shifting as several studies find. Moving forward, HR leaders will need a sophisticated approach in terms of offering tailored responses to employees' challenges and manage workers' overall “experience”.

The May 2021 issue of our magazine attempts to find answers to several questions around EX in the current world of work. How are organizations devising new EX programs and ensuring the engagement of their workers? How do they measure the impact of their EX initiatives, and many more?

The haves and the have nots of ‘return to work'

NEWSMAKER OF THE MONTH

2 mins

Leadership Mindset: The Enabler Or Roadblock To Post-Pandemic Recovery?

Some of the latest bold announcements from global leaders around the new mode of work and business recovery put us in a dilemma

7 mins

CORONAVIRUS HAS EFFECTIVELY HUMANIZED THE WORKPLACE: NATASHA DILLON, CHIEF PEOPLE OFFICER, INMARSAT

COMPANIES WILL NEED TO PROVIDE EMPLOYEES WITH SPACES – BE THESE PHYSICAL OR DIGITAL - THAT NOT ONLY IMPROVE PRODUCTIVITY BUT ALSO SUIT THEIR WORKING STYLE, SAYS NATASHA DILLON, CHIEF PEOPLE OFFICER, INMARSAT, IN AN EXCLUSIVE INTERACTION WITH US

7 mins

Focus on “what is important” to your people: McCANN Australia's Chief Talent Officer

In this Special Interview with People Matters, robert Stone, Chief Talent Officer, McCANN Australia shares his insights on how COVID-19 brought employee experience to the forefront, forcing organizations to change their approach to it and making it a key priority, and how it will evolve in 2021

6 mins

Rethink EX in ways that respect individual differences: Jacely Voon

Organizations need to go beyond the transactional to create productive and rewarding work environments for the long haul so that people are ready for an extended period of uncertainty, says Jacely Voon, Chief of People Officer, People, Culture & CSR, FUJIFILM Business Innovation Singapore

6 mins

Why we need employee experience now more than ever

There's a lot of talk of leading by "putting people first" but what exactly does that mean and how do you actually go about doing that?

3 mins

EX must be focused on unleashing the productive power of its teams: Bain's Michael Mankins

COVID-19 has affected all three drivers of workforce productivity – time, talent, and energy. But the best have felt the impact very differently from the rest, says Michael Mankins, Partner, Bain

9 mins

Employee Experience: How HR can create a competitive advantage

EX was already a priority for many companies prior to the pandemic and several companies had placed it at the core of their strategy

7 mins

Future of work and employee experience

With many workplaces operating in more of a virtual mode currently, our assumptions about employee experience may be challenged

5 mins

The new phase of women empowerment at work

Multiple factors can help predict whether an organization has the right structure in place to support gender diversity

4 mins

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People Matters Magazine Description:

People Matters is India’s leading magazine in the Human Resources space for the HR community that aims to foster the amalgamation of new ideas between HR Leaders, HR Service Providers and CXOs, leading to growth and development of their most important asset – PEOPLE.