10 Tips To Get Honest, Productive Feedback
thinksales|July - September 2019

Great leaders are great learners. Their never-ending pursuit of information pushes them to constantly improve and sets them apart from the rest. Getting and learning from feedback isn’t always easy, but it is necessary, if we want to become better.

Jennifer Porter
10 Tips To Get Honest, Productive Feedback

As an executive coach, I work with many successful leaders who want to become even more effective. Recently, I asked a client of mine what kind of feedback she was receiving to help her be a better leader. She said, “My last performance review was really positive. My boss told me I’m doing a great job and I should just continue to do what I’m doing.”

That felt nice to hear, I’m sure. But it is also completely unhelpful to her growth and development.

According to research on effective learning, to improve performance, people need three things:

1. A clear goal

2. A genuine desire to achieve that goal

3. Feedback that indicates what they are doing well and what they are not doing well.

Unfortunately, the feedback many leaders receive is not helpful. It’s often infrequent, vague, or unrelated to specific behaviours — and as a result, leaders tend to be less proactive about getting more of it. Low-quality feedback is not useful, positive feedback is undervalued, and negative feedback delivered unskillfully can actually cause physical pain.

Without clear performance targets and data measuring how close or far they are from reaching them, leaders will continue to find it difficult to grow and improve. When delivered thoughtfully, however, feedback can provide leaders with the actionable data they need to become more effective.

If you want to get the feedback that is necessary to improve your leadership, there are a few steps you can take.

1 Build and maintain a psychologically safe environment

Denne historien er fra July - September 2019-utgaven av thinksales.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

Denne historien er fra July - September 2019-utgaven av thinksales.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

FLERE HISTORIER FRA THINKSALESSe alt
Getting Over Your Fear Of Cold Calling Customers
thinksales

Getting Over Your Fear Of Cold Calling Customers

A recent research study found that 48% of business-to-business salespeople are afraid of making cold calls.

time-read
5 mins  |
July - September 2019
10 Tips To Get Honest, Productive Feedback
thinksales

10 Tips To Get Honest, Productive Feedback

Great leaders are great learners. Their never-ending pursuit of information pushes them to constantly improve and sets them apart from the rest. Getting and learning from feedback isn’t always easy, but it is necessary, if we want to become better.

time-read
5 mins  |
July - September 2019
The 5 Things All Great Salespeople Do
thinksales

The 5 Things All Great Salespeople Do

The best salespeople know they’re the best. They take pride in their art form. They separate themselves from the rest of the pack regardless of circumstance. So how do they do it? What’s their secret? Are you one of them?

time-read
4 mins  |
July - September 2019
Why Trade Shows Are Worthy Of Your Marketing Budget
thinksales

Why Trade Shows Are Worthy Of Your Marketing Budget

Given unrealistic expectations against a modest budget, marketing leaders are routinely tasked with making trade-offs on what stays and goes in their annual budget. In a highly digitised world, trade shows might seem like the ancient way to do things, but they remain one of the best forums for exposure to customers. Increase your success rate with trade shows through more thoughtful planning that aligns sales and marketing to common goals and objectives.

time-read
4 mins  |
July - September 2019
Why CRM Projects Fail And How To Make Them More Successful
thinksales

Why CRM Projects Fail And How To Make Them More Successful

CRM is an important tool, but it is just a tool. When the laptops are shut down for the day, it’s your sales team that is responsible for bringing value to clients and driving revenue. Implement your CRM with that in mind and you’ll be pleased with your ROI.

time-read
4 mins  |
July - September 2019
Is Your Corporate Strategy Paying Off?
thinksales

Is Your Corporate Strategy Paying Off?

Key questions to determine if your strategy is working.

time-read
2 mins  |
August - October 2016
3 Ways to Improve Your Ability to Diagnose
thinksales

3 Ways to Improve Your Ability to Diagnose

Selling requires a strong ability to diagnose the client’s problems and challenges. 

time-read
4 mins  |
August - October 2016
How To Create Compelling Content
thinksales

How To Create Compelling Content

How do you create content that cuts through the noise? How do you get attention now that there is a glut of content being created?

time-read
5 mins  |
February - April 2017
Build Up Your Resilience By Asking Yourself Two Simple Questions
thinksales

Build Up Your Resilience By Asking Yourself Two Simple Questions

You may surprise yourself and find good in the bad.

time-read
4 mins  |
August - October 2017
How Marketing Can Increase Customer Lifetime Value
thinksales

How Marketing Can Increase Customer Lifetime Value

Marketing can play a pivotal role in boosting customer profitability.

time-read
2 mins  |
August - October 2017